Terms of Use / Service Agreement


(Applicable for all services and products of Partner for Life.in)


Revision number of this document is 00 (first time release) and the date of release is 23.05.2015.

This document contains 24 sections and many subsections within these 24 sections. Section 7 is only applicable for bulk buyers. All other sections are also applicable for bulk buyers.

Welcome to Partner for Life .in, a unit of Simply Dhruv. Partner for Life .in provides Products / Services to find tentative match of interests / likings between two persons - You and Your partner who want to get married or who are already married. It broadly calculates / summarizes the compatibility or conflict issues between You and Your partner (except for “What’s My Profile” which is not designed to find the match with partner and to be only filled by you). The person with whom you want to calculate or summarize the compatibility of interests / likes is referred to as your Partner (“Your Partner’). Additional products and services of Partner for Life .in are offline advice on personal conflicts, offline training, offline motivational programs and counseling.

Our Service generally starts only after You have short listed somebody based on his / her physical appearance, religion, status, profession, qualification, income etc using media such as personal friendship with that person or reference from relative / friend / neighbor / priest / well wisher / matrimonial sites etc. and additionally want to find a tentative match of interests / likings before finalizing marriage, in order to understand the possibility and areas of conflict with that particular person in Your future married life (please also read Safety Tips available on Our Website).

The domain name www.partnerforlife.in (hereinafter referred to as "Website") is owned by Partner for Life .in (hereinafter referred to as “Partner for Life .in”) which is a unit of Simply Dhruv. Simply Dhruv is a proprietorship company which is registered with the deputy commissioner of Service tax under Central Excise Department, under section 69 of Finance act 1994 (32 of 1994) of India, having undertaking to comply with conditions prescribed in the Service tax rule 1994 of India. All the products of Partner for Life .in are covered as services under the said service tax rules and hence wherever we use the word product (“Product’) in this policy, it means service (“Service”) as per said service tax rules / regulations of India.

Partner for Life .in and its affiliates provide their services to You, subject to the following terms of use / Service agreement (“Agreement”). On your visit or signing up with Partner for Life .in, You consciously accept the terms and conditions as set out in this Agreement. Please read about the various Products or Services provided by Partner for Life .in before making any payment for any Product or Service.

For the purpose of this agreement, wherever the context so requires “User” shall mean “You” the person who visits our Website (including bulk buyer). Term “We”, “Us”, “Our” shall mean Partner for Life .in which is a unit of Simply Dhruv. Term “Member” shall be used for User who becomes our member by using registration process as per our Website. Term “Customer” shall mean paid Member who has directly bought the Product or Service from Partner from Life. Term “Product” means any of Partner for Life .in product which basically comes under Service as per service tax act / regulation of India. Term “Service” means service to User, Member, Customer or Your Partner using Partner for Life .in. Person with whom you as a User want to calculate or summarize the compatibility of interests / likes shall be referred as your partner (“Your Partner’) who after registration will also be referred as Member.

For the purpose of this agreement, Wherever the context so requires, “Content” includes but not limited to text, graphics, logos, questionnaire, images, audio clips, digital downloads, data compilations, format of report, videos and software

In order to buy / purchase any of Partner for Life .in Product or Service, You must first register as a Member with Us and agree to be bound by this Agreement.

You as a User in the form of User or Member or Customer availing any Service including but not limited to e.g. Product, Reviews, Service, from Partner for Life .in shall be deemed to have read, understood and expressly accepted and agreed to the terms and conditions hereof. This Agreement shall govern the relationship between You and Partner for Life .in and all transactions or Services by, with or in connection with Partner for Life .in for all purposes, and shall be unconditionally binding between You and Partner for Life .in without any reservation. All rights, privileges, obligations and liabilities of You and / or Partner for Life .in with respect to any transactions or Services by, with or in connection with Partner for Life .in for all purposes shall be governed by this Agreement.

This agreement sets out the legally binding terms for Your membership with Partner for Life .in and You also agree to our Privacy Policy, which covers how We collect, use, share, and store your personal information.

We shall use English as a language at all places in Our Website except in some part of the questionnaire or in the promotional / demonstration material where Hindi may be additionally used. Offline advice or consultancy or training shall be delivered in either in English or Hindi only, in select cities of India, only with prior appointment.

Please also read and satisfy yourself with our Privacy Policy and Security Tips before becoming our Member or Customer. In the event, You do not agree to any of the terms or conditions herein contained or with our Privacy policy or Security tips, please reconsider and refrain from registration as a Member or paid Member or Customer.

1. Risks involved in Product and / or Service offered by Partner for Life .in

1.1 Partner for Life .in provides Products / Services to find tentative match of interests / likings between two persons - You and Your partner, who want to get married or who are already married, so as to broadly calculate / summarize the compatibility or conflict issues (except for “What’s My Profile” which is not designed to find the match with a partner and is to be filled only by you). The person with whom you want to calculate or summarize the compatibility of interests / likes is referred as your partner (“Your Partner’). Additional products and services of Partner for Life .in are offline advice on personal conflicts, offline training, offline motivational programs and counseling.

1.2 If You are looking for someone suitable for matrimony, using Our Service, please note that Our Service generally starts only after You have short listed somebody based on his / her physical appearance, religion, status, profession, qualification, income etc using media such as personal friendship with that person or reference from relative / friend / neighbor / priest / well wisher / matrimonial sites etc. We help to find tentative match of your interests /liking before finalizing marriage, in order to understand the possibility and areas of conflict in Your future married life (please also read Safety Tips available on Our Website).

1.3 All the Products /Services offered by Partner for Life .in are purely based on great observation / analytical skills, creative thinking, personal logics and personal life experiences of the Proprietor (owner) of Simply Dhruv, whose one unit is Partner for Life .in, with almost no involvement of any scientific, medical, religious, spiritual, mythological theory or any other theory, astrology, scientific evidence or literature. Consultancy and advice related Products / Services of Partner for Life .in are based on personal life experiences during interaction with people & society, great observation skills, learning from personal life and creative thinking of Proprietor (owner) of Simply Dhruv, whose one unit is Partner for Life .in and does not claim any professional, spiritual, religious, legal or medical qualification or any sort of certification.

1.4 We would like to caution You and Your partner that most of the Partner for Life .in Products / Services work on the basis of the information submitted by You and / or Your Partner and the output is summarized considering that the information provided (input) is true, honest and accurate, including the information provided during registration by Your family, friends, relatives on Your behalf under your express consent. Partner for Life .in is under no obligation to verify the accuracy or genuineness of the information submitted by You or Your Partner. Since the output of Our Product and / or Service depends on the correctness of the information provided by You and Your Partner, any wrong / false information may not give you the correct report. We therefore recommend You and Your Partner to only provide true and correct facts in the questionnaires.

1.5 Those who want to use Partner for Life. In products / services for deciding whom to marry or for finding cause of conflict in married life, may note that all profiles are equal but it depends on what profile an individual would like to see in his / her spouse. It is possible that you like a homely profile and your partner may prefer a modern profile. Score or match is purely tentative and indicative. Report is very useful to see and analyze your each expectation vs. partner’s commitment or liking and same way partner’s each expectation vs. your commitment and liking. Such detailed analysis is presently not available in most of the products in the market. If you want to decide to get married to a particular partner based on the report, we advise and recommend that you and your partner should ensure that the commitment and match of your respective critical parameters is high. Partner for Life .in is under no obligation to verify the accuracy or genuineness of the information submitted by You or Your Partner. Since the output of Our Product and / or Service depends on the correctness of the information provided by You and Your Partner, any wrong / false information may give you an incorrect report. You and Your Partner are advised to provide only correct information and verify all the facts submitted by each other through appropriate techniques such as interview, psychological tests, certificate verification, document verification, experience verification, medical examination, physical verification, feedback from society etc before entering into any sort of relation, including but not limited to marital relationship with each other or taking any actions based on Our report and / or Our advise / consultancy. Please also note that with respect to time, likes and dislikes may change and so the tentative score / match as reflected in Our report may change in future.

1.6 Our report doesn’t give any certificate / character certificate to anybody. The score or match as reflected in the report including “Rishton ki Anubhuti score” is purely indicative with no scientific, religious, spiritual, mythological, medical, astrological, literature theory or proof. The Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in is not responsible for the results in present or future. The questionnaire, format of report and arithmetic formulas or logic on how to arrive at score or match in the report is pure secrets of the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in and shall not be shared with You or Your Partner or any of Your representative or to any third party or anybody else without the written consent of proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in. The match indicated in the report is based on very basic calculations on the information provided by You and Your Partner and these calculations are based on basic intellect of proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in

1.7 The exchange of information between Member and their Partners through or by Partner for Life .in is only a very preliminary and tentative match of liking / interest based on information received and can’t be claimed as perfect match of compatibility. Partner for Life .in shall not be responsible for any loss, dispute or damage to any individual arising out of, or subsequent to, any relations (including but not limited to matrimonial relations) established pursuant to the use of Partner for Life .in Product / Service.

1.8 Partner for Life .in on line questionnaire based product / service can be used only when both, You and Your partner are ready to fill the questionnaire online (except for “What’s My Profile” which is not designed to find the match with partner and to be only filled by you) and are also ready to spare the time for it. Please confirm your partner’s willingness to fill the questionnaire before buying our online Product / Service. If You and / Or Your Partner doesn’t completely fill and lock the questionnaire within a stipulated time as per the validity of a particular Product, Your service shall be considered completed without any extension of validity of the product or return of payment.

1.9 The questionnaire is available only in English or English / Hindi mix. However, You cannot write anything in Hindi. We have selected common man English or Hindi and tried to use simple words. Please note that We are not language experts and We are not responsible for any grammatical mistake, spelling mistake or any other mistake in the Language. We are also not responsible for the wrong interpretation of the questionnaire by You or Your Partner.

1.10 Advice or consultancy or training shall be delivered in English or Hindi only and that too in only select cities of India with only prior appointment.

1.11 Partner for Life .in is based in India. Partner for Life .in makes no claims that our Content is appropriate or may be downloaded outside India. Access to the Content may not be legal by certain persons or in certain countries. If you and / or your partner access the Web site outside India, you and / or your Partner may do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

1.12 Once You choose Your Partner and want to connect with him/ her using Our Website, You have to provide him / her a unique Partner’s code in order to connect to a common online questionnaire. Your Partner can’t see Your profile or You can’t see Partner’s profile without this unique Partner code. This unique Partner Code shall work for only one Partner and for another Partner You shall get a different unique Partner Code from Us. This Unique Partner’s code is highly confidential and shall be given by Us, only to You (after becoming Our Paid Member) and not to Your Partner. But once You reveal this code to Your Partner all Your information except Your own Login details and password but including Your first name, last name, gender, age, photograph, email address, postal address, zip code, telephone number, sexual orientation, physical disability, physical and mental illness, biometric information, medical history, personal liking, personal behavior, personal ethics, spiritual values, religious values, moral values, personal dislikes, life style, criminal history, legal history, social status, financial status, occupational details, relationship with others, family details and past history etc shall be shared with Your Partner. Hence We strongly recommend You to pass this unique Partner code to only trusted People and not to unknown people. In case You find any of Your Partner whom You have provided the unique Partner Code not trustworthy at any stage, You have an access to block this Unique Partner Code by logging into Your account on Our Website. Once You block any Partner’s code that particular Partner cannot view Your Profile at Our Website till the time this block is active.

2. Eligibility

To register as a Member with Partner for Life .in on Our Website www.partnerforlife.in or use its Products / Services, You should be a male or a female with minimum 18 years of age. If You and / or Your Partner is using Partner for Life .in Service for matching of tentative compatibility for the purpose of entering into marriage, You and Your Partner may use Our Product / Services after crossing 18 years of age for finding a future match, but must enter into marriage only after attaining the legal marriageable age as per the law of the country You reside in (currently for the India, 18 years or over for females and 21 years or over for males). Membership is not allowed to any Member who is below 18 years of age.

Partner for Life .in is based in the India. Partner for Life .in makes no claims that our Content is appropriate or may be downloaded outside India. Access to the Content may not be legal by certain persons or in certain countries. If you and / or your partner access the Web site outside India, you and / or your Partner may do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

Membership in the service is void where prohibited. By using this Site, You represent and warrant that You have the right, authority, and legal capacity to enter into our Terms of Use / Service Agreement and that You are not prohibited or prevented by any applicable law for the time being in force or any order or injunction from any court, tribunal or any such competent authority restraining You from entering into such Agreement. You also agree to abide by all of the terms and conditions of Our Terms of use / Service agreement, Privacy Policy and Disclaimer & No warranties. If at any time Partner for Life .in is of the opinion (in its sole discretion) or has any reason to believe that You are not eligible to become a Member or that you have made any misrepresentation about Your eligibility, Partner for Life .in reserves the right to forthwith terminate Your membership and / or Your right to use the service of Partner of Life without any refund to You and / or to Your Partner of any of Your unutilized subscription fee.

3. How to connect with Your Partner using Our Website

Once You choose Your Partner and want to connect with Your Partner using Our Website, You need to provide him / her the unique Partner’s code , through which You and Your Partner can connect to a common online questionnaire. Your Partner cannot view Your profile and You also cannot view the Partner’s profile without this unique Partner code. This unique Partner Code shall work for only one Partner and for another Partner You shall get a different unique Partner Code from Us. This Unique Partner’s code is confidential and shall be only provided to You, and not to Your Partner directly. You will get the unique partner code only after becoming Our Paid Member. Please keep this Unique Partner’s code confidential and only provide it to the Partner whom You trust and with whom you want to check Your tentative compatibility for interest / like.

In case during the course of filling the questionnaire, You find that Your Partner, whom You had provided the unique Partner Code, is not trustworthy, You can block this Unique Partner Code by logging to Your account on Our Website. Once You block any Partner’s code that particular Partner shall not be able to view Your Profile at Our Website till the time this block is active.

Please note that if You use the option of blocking the Unique Partner code, We shall not be in a position to complete Your service with that particular Partner and Our service for one Match shall be deemed as completed without any return of fee to You (for that particular match). Also no new Unique Partner code will be issued to you, in place of the blocked Unique Partner code.

4. Term

You may terminate Your membership at any time, for any reason using the option of termination / cancellation of membership, at our Website. In the event You terminate your membership, You will not be entitled to a refund of any unutilized subscription fees, if any, paid by You, except where otherwise stated in writing. Partner for Life .in reserves the right to terminate Your access to Our Website and / or Your membership after immediate expiry of Your current membership time or delivery of Service whichever is earlier. This time is listed against each Product and/ or Service on our Website. If Your membership expires because of not using Our Product or Service within the stipulated time You will not be entitled to any refund of any unused Subscription fees. For any other reason, Partner for Life .in reserves the right to refuse the offer of Product and / or Service, terminate accounts, remove Content, cancel subscription or terminate Your access to the Site and / or Your membership. If Partner for Life .in terminates Your membership for breach of terms of this Agreement, You will not be entitled to any refund of any unused Subscription fees, if any, paid by You. Applicable provisions of this Agreement shall remain effective even on termination.

5. Your Account

If You use or register on Our Website, You are responsible for maintaining the confidentiality of Your account and password and for restricting access to Your computer. You also agree to accept the responsibility for all activities that occur under Your account or password. To protect Your privacy, Our Website only accepts minimum eight character password. We shall recommend You to choose Your passwords carefully such that no unauthorized access is made by a third party. To make the password complex and difficult for others to guess, You should use a combination of alphabets, numbers and special characters (like !, @, #, $ etc.). You and Your Partner should not disclose Your password to anyone including each other. Your Partner shall use a different password. You and Your partner also understand that We are under no obligation to verify the source from which the personal information about You or Your partner is provided to Us and is deemed to be provided by You and Your partner respectively.

6. Details of Products and Services offered by Partner for Life .in

Partner for Life .in provides Products / Services to find tentative match of interests / likings between two persons - You and Your partner who want to get married or who are already married. It broadly calculates / summarizes the compatibility or conflict issues between You and Your partner (except for “What’s My Profile” which is not designed to find the match with partner and to be only filled by you). The person with whom you want to calculate or summarize the compatibility of interests / likes is referred as your Partner (“Your Partner’). Additional products and services of Partner for Life .in are offline advice on personal conflicts, offline training, offline motivational programs and counseling.

Our Service generally starts only after You have short listed somebody based on his / her physical appearance, religion, status, profession, qualification, income etc using media such as personal friendship with that person or reference from relative / friend / neighbor / priest / well wisher / matrimonial sites etc. and additionally want to find a tentative match of interests / likings, before finalizing marriage. It helps to understand the possibility and areas of conflict with that particular person in Your future married life (please also read Safety Tips available on Our Website).

We would like to caution You and Your partner that most of the Partner for Life .in Products / Services work as per the information submitted by You and / or Your Partner. The output is summarized considering that the information provided (input) is true, honest and accurate, including the information provided during registration by Your family, friends, relatives on Your behalf under your express consent. Partner for Life .in is under no obligation to verify the accuracy or genuineness of the information submitted by You or Your Partner. Since the output of Our Product and / or Service depends on the correctness of the information provided by You and Your Partner, any wrong / false information may not give you the correct report. We therefore recommend You and Your Partner to provide true and correct facts in the questionnaires.

Our report does not give any certificate / character certificate to anybody. Those who want to use Partner for Life. In products / services for deciding whom to get married or for finding the cause of conflict in married life, may note that all profiles are equal. However, it depends on what profile an individual would like to see in his / her spouse. It is possible that you like a homely profile and your partner may prefer a modern profile. Score or match is purely tentative and indicative. Report is very useful to see and analyze your each expectation vs. partner’s commitment or liking and same way partner’s each expectation vs. your commitment and liking. Such detailed analysis is presently not available in most of the products in the market. If you want to decide to get married to a particular partner based on the report, we advise and recommend that you and your partner should ensure that the commitment and match of your respective critical parameters is high. Partner for Life .in is under no obligation to verify the accuracy or genuineness of the information submitted by You or Your Partner. Since the output of Our Product and / or Service depends on the correctness of the information provided by You and Your Partner, any wrong / false information may give you an incorrect report.

You and Your Partner are advised to provide only the correct information and verify all the facts submitted by each other through appropriate techniques such as interview, psychological tests, certificate verification, document verification, experience verification, medical examination, physical verification, feedback from society etc before entering into any sort of relation, including but not limited to marital relationship with each other or taking any actions based on Our report and / or Our advise / consultancy.

You and / or Your Partner are also advised to take different opinions from reliable and relevant sources such as doctors, psychiatrist, qualified professionals, trustworthy persons etc before taking any action based on Our advise / consultancy. Please also note that with respect to time, likes and dislikes may change and so the tentative score / match as reflected in Our report may change in future.

We offer Product and / or Service in two categories

6.1) Free Product and / or Service
6.2) Paid Product and / or Service
6.1 Free Products and / or Service

As a User or Member, You may browse through the limited details on Our Website but You can not enter our paid services till the time You pay Us the required fee. If there is any questionnaire or survey or any participation which is a part of free service, We are not bound or under no obligation to give You any outcome of those participation. In case We give any outcome based on any free questionnaire or survey or anything, the results are purely tentative and indicative with no scientific, religious, spiritual, mythological, mathematical, astrological theory / proof or validity. There might be some questionnaire or report or Content which are short demonstrations of the paid Services. Though under free Product and Service any questionnaire, survey and result or report is based on Our practical experience and intellectual knowledge but still Partner for Life .in is not responsible for any of the result or outcome Please also see the Copyright clause as per section 14 of this Agreement. You or Your Partner or any or Your representative can use this questionnaire or any Content for only personal purpose. You or Your Partner or any of your representative can not reproduce, duplicate, translate, copy, sell, resell, publish, transmit, distribute, display, train others, counsel others or otherwise use it for any of the purpose including commercial purpose without written consent of the proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in. Please also see our Privacy Policy before participating in any survey or questionnaire. You are advised to participate in such questionnaire or survey or post at Your own risk.

6.2 Paid Products and / or Services

There are broadly three categories of paid Products and / or Services which Partner of Life offers as of now.

6.2.1 Online questionnaire and report based Product or Service with no further advice or consultancy

6.2.2 Online questionnaire report based Product or Service with offline advice or consultancy Service

6.2.3 Offline advice, counseling, consultancy, motivational seminars and training which has no report at all

6.2.1 On line questionnaire and report based Product or Service with no further advice or consultancy

Language- The questionnaire is available only in English. However at some specific places the questionnaire in also in Hindi where You and / or Partner can tick the answers in Hindi but You cannot write anything in Hindi. We have selected common man English or Hindi and have tried to use simple words. Please note that We are not language experts and We are not responsible for any grammatical mistake, spelling mistake or any other mistake in the Language. We are also not responsible for the wrong interpretation of the questionnaire by You or Your Partner.

General- Partner for Life .in on line questionnaire based product / service can be used only when both, You and Your partner are ready to fill the questionnaire online (except for “What’s My Profile” which is not designed to find the match with partner and to be only filled by you) and are also ready to spare the time for it. Please confirm your partner’s willingness to fill the questionnaire before buying Our online Product / Service.

Wherever the Product or Service is report based, this report is based on answers to a particular question / query of a well designed questionnaire created by the proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in. The questionnaire is purely based on the experience, interaction with many couples / people, intellect, observation / analysis skill, creative thinking, personal logics and personal life experience of the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in. The questionnaire has no scientific, religious, spiritual, medical, mythological, astrological theory / proof or validity except the basic intellect and great observation skill of the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in. All the Questionnaires are the property of the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in and are protected by the Indian Copyright Act. Partner for Life .in (a unit of Simply Dhruv) reserves all rights including the Copyright. You and / or Your Partner can only use this questionnaire for personal purpose, against the fee paid to Us. You or Your Partner or any of Your representative cannot reproduce, duplicate, translate, copy, sell, resell, publish, transmit, distribute, display, train others, counsel others or otherwise use it for any of the purpose including commercial purpose without written consent of the Proprietor (owner) of Simply Dhruv, whose one unit is Partner for Life .in.

We offer online Product / Service in two main categories:

A. To know self profile on “Partner for Life .in” Parameters

B. Both side compatibility match of interest / liking (between You and Your Partner)

A. To know self profile on “Partner for Life .in” Parameters

We offer “What’s My Profile” online questionnaire (multiple choice questions*), which checks Your own tentative profile (with the purpose of marriage) on fixed mandatory parameters. These parameters are creatively designed to analyze Your profile for marriage on Partner for Life .in parameters. This questionnaire is to be filled individually and not with the partner. The result of this questionnaire will be in the form of a detailed online report which enhances your bio data for marriage and makes it more interesting and meaningful.

"What's My Profile" report from prospective Brides / Grooms may also help you in short listing of your life partner.  You may ask them to also provide their "What's My Profile Report" along with the bio data for marriage.

This questionnaire can be also useful for those who want to briefly analyze their own profile for marital conflicts (we generally do not recommend it for this purpose because it involves only one partner).

This Product / Service can be used only when You are ready to fill the questionnaire online and are also ready to spare time for it. Completing the questionnaire “What’s My Profile” takes around 60 minutes This time is not necessarily in one go but in overall. We have provided an option of saving in between. Whatever You have filled (if internet connection and server is working) will be automatically saved and this way You can take breaks (within the validity period) while filling the questionnaire.

* In the optional part of this questionnaire approx ten questions are not multiple choice questions. Answer to any such question shall not exceed fifteen to twenty words and giving response on any such questions is not mandatory.

Note: Our report doesn’t give any certificate / character certificate to You.

B. Both side compatibility match of interest / liking (between You and Your Partner)

General – This Product / Service can be used only when both, You and Your partner are ready to fill the questionnaire online and are also ready to spare time for it. Please confirm your partner’s willingness to fill the questionnaire before buying Our online Product / Service.

In both side compatibility match of interest and liking, there are further two types of Products / Services which are 6.2.1a and 6.2.1b

6.2.1 a “Profile match and Conflict analysis”

6.2.1 b “Expectation vs. Commitment match”

Both “Profile Match and Conflict Analysis” and “Expectation vs. Commitment match” are on line questionnaire (multiple choice questions*). Results of these questionnaires are summarized in a detailed online report.

* In the optional part of both the questionnaire approx ten questions are not multiple choice questions. Answer to any such question shall not exceed fifteen to twenty words and giving response on any such questions is not mandatory. Since “Expectation vs. Commitment match” gives you a flexibility to clarify few additional expectations from your partner, these expectations has to be filled only in the descriptive form within the specified limit of words.

Our report doesn’t give any certificate / character certificate to anybody. In both side compatibility match of interest / liking, report shall be based on the cumulative effect of Your likelihood of meeting Your Partner’s expectations / liking and Your partner’s likelihood of meeting Yours’ expectation / interest as per our format of report as described in section 6.2.1.4. The format of report shall vary according to the type of Service / Product You have selected- for example basic report, detailed report etc.

Main 7 differences between “Profile Match and Conflict Analysis” and “Expectation vs. Commitment Match” are:

i. DIFFERENCE IN APPLICABILITY:

A. “Profile match & conflict analysis”

- Useful in deciding the right partner from the few shortlisted partners for marriage

- Useful for those who are in love and only wish to know the match between them

- Useful for those who are married and have regular conflicts

B. “Expectation vs. Commitment Match”

- Useful for finding commitment match with the one shortlisted partner (before finalizing marriage)

- Useful for those who want to test the tentative match of commitment on each other’s expectation (between an individual and his / her partner -before or after marriage)

ii. CONCEPTUAL DIFFERENCE: “Profile match and Conflict Analysis Product / Service” is a single questionnaire that requires You and Your Partner to select the options for a particular attribute based on what You ARE at present and what You expect from each other. It has only two options for each attribute. Both of You need to fill Your respective questionnaire separately in the individual login provided to You.

On the other hand “Expectation vs. Commitment match Product / Service” is a questionnaire in two phases. First phase is the Expectation phase and second phase is the Commitment phase. Both of You need to fill Your respective questionnaire separately in the individual login provided to You

In the first phase i.e. EXPECTATION PHASE, You and Your partner need to fill your expectations from each other. For each attribute, there are four options. Only once You and Your partner, both have locked the expectations against all the attributes in phase 1, then You both can proceed to Phase 2 which is about giving commitment to each other’s expectations. In phase 2, You can view the expectations filled by Your Partner and Your Partner can also view the expectations filled by You. In this Phase -2, both You and your partner need to give your commitment to each others expectations separately as per the options available in Our well defined questionnaire.

iii. DIFFERENCE IN TIME TO FILL THE QUESTIONNAIRE: Completing the questionnaire “Profile match and Conflict Analysis” may take approximately two hours of each of You (You and Your Partner). This time is not necessarily in one go but overall. We have provided an option of saving in between. Whatever You would have filled (if internet connection and server is working) will be automatically saved and this way You and Your Partner can take breaks (within the validity period) while filling the questionnaire. We recommend that You and Your partner should try to fill the complete questionnaire in one or two consecutive days so that You can concentrate and focus Your thoughts completely on the questionnaire (long gaps may make it difficult for You to recollect what You have already filled)

Completing the questionnaire “Expectation vs. Commitment match” may require approximately three hours for each of You (You and Your Partner). This time is not necessarily in one go but overall. We have provided an option of saving in between. Whatever You would have filled (if internet connection and server is working) will be automatically saved and this way You and Your Partner can take breaks (within the validity period) while filling the questionnaire. Since this questionnaire is in two phases and Phase- 2 can’t be progressed till both You and Your Partner have completed and locked the first phase, We recommend that You and Your partner should fill the 1st phase in one or two consecutive days (long gaps may make it difficult for You to recollect what You have already filled).

Once both of You have filled the first phase and locked it, we recommend that You and Your partner fill the 2nd phase of the questionnaire in next one or two consecutive days.

iv. DIFFERENCE IN FLEXIBILITY: Questionnaire “Profile match and Conflict Analysis” is a fixed type of questionnaire and it is mandatory for You and / or Your Partner to respond to all the questions / queries. Even if You and / or Your Partner find a question to be irrelevant or don’t like the question, still You need to select the option that is closer to Your profile / liking. In this questionnaire, You and Your Partner cannot ask any additional query from each other, apart from those already listed.

Questionnaire “Expectation vs. Commitment match” is a fixed questionnaire but with a flexibility to opt out from any query and response. In case You and / or Your Partner find a question irrelevant or don’t like the question, You may skip it. In this questionnaire, You and Your partner also have the option to ask at least 5 additional queries from each other.

V. DIFFERENCE FOR THOSE WHO WANT TO USE OUR PRODUCT / SERVICE BEFORE ENTERING MARTIAL RELATIONS (MARRIAGE) WITH THEIR PARTNER

We recommend you to use both the products, first use “Profile Match and Conflict Analysis” and then use “Expectation vs. Commitment match”.Even if You have shortlisted more than one partner for finalizing the marriage, You should first shortlist one or two final partner from some tentative partners using “Profile Match and Conflict Analysis”. Next in order to analyze the match of commitment with the finalized partner, You should use “Expectation vs. Commitment match”.But if the finalized partner is not ready to devote 3 additional hours for filling one more questionnaire (though it is not required in a single sitting and can be split into many sittings), You should read the report based on “Profile Match and Conflict Analysis” in detail, meet the partner, ask more queries and verify some critical parameters with the finalized partner before deciding for marriage.

If You are in love with Your partner and just want to analyze the causes of current daily conflicts (not with the purpose of marriage), then You can only use “Profile Match and Conflict Analysis.”This product will give you profile match and some basic areas of conflict. The limitation of this product is that you or your partner can’t ask any additional query and also cannot check the commitment.But for marriage, You should also analyze the commitment on each other’s expectation and for this You should also use “Expectation vs. Commitment match”.

You and Your Partner are advised to verify all the facts submitted by each other through appropriate technique such as interview, psychological tests, certificate verification, document verification, experience verification, medical examination, physical verification, feedback from society etc before entering into any sort of relation with each other or taking any actions based on Our report and / or Our advise / consultancy. You and / or Your Partner are also advised to take different opinions from reliable and relevant sources such as doctors, psychiatrist, qualified professionals, trustworthy persons etc before taking any action based on Our advice / consultancy. Please also note that with respect to time, likes and dislikes for you and your partner may change and so the tentative score / match as reflected in Our report may change in future.

If required, You may also take Our additional service of consultancy, advice, guidance (at additional fees) which is based on the result of questionnaires in the form of report. For this, You need to take prior appointment with Us by calling to Our office on numbers as listed in Our Website. This service is only available in select cities of India with prior appointment.

VI. DIFFERENCE FOR THOSE WHO WANT TO USE OUR PRODUCT / SERVICE AFTER MARRIAGE

If You and Your married partner have frequent conflicts and want to analyze the areas of conflict with respect to your respective profiles, We recommend to first use “Profile Match and Conflict Analysis”.

This Product is very much helpful to study those areas where You or Your Partner should bring a change in yourself for a better life or where You should take appropriate actions. Though the report will not reflect the actions, but it will highlight those areas where actions are required. Since this study is based on facts, this will help You to logically analyze the issues and in this way You will not be fooled by self claimed God man (Tantrik, Baba) or fake doctors who claim to solve issues without any facts.

However, if Your conflicts are still not resolved and / or You want to check the tentative match of commitment level of both You and Your partner on each other expectations, select Our Product “Expectation vs. Commitment Match”.

If required, You may also take Our additional service of consultancy, advice, guidance (at an additional fee) which is based on the result of questionnaires in the form of report. For this, You need to take prior appointment with Us by calling to Our office on numbers as listed in Our Website. This service is only available in select cities of India with prior appointment.

vii. DIFFERENCE IN CONFIDENTIALITY OF INFORMATION WITH PARTNER

Both you and your partner can view some of the following information of each other while filling any of the questionnaire, be it “Profile Match and conflict Analysis” or “Expectation vs. Commitment Match”

1. Full Name

2. Sex

3. Age

4. Email ID & Contact details

5. Marital Status

6. Nationality and residency related details

For additional details, it is different for each questionnaire:

A. “Profile Match and Conflict Analysis”

B. “Expectation vs. Commitment Match”

A. In “Profile Match and Conflict Analysis”, apart from above genric information, no other detail or response can be viewed by each other till the generation of report. Report will be generated only when the questionnaire is completely filled and locked by both, You and Your Partner. It is important to note that the report will be only in Our specified format. There may be a lot of information provided by the initiator and / or Partner for that Product or Service but once locked, You shall only have limited access to that information which is in the form of a report. We shall not entertain any request for providing any of Your or Your Partner’s information other than that specified in the report as per the listed Product / Service. You as an initiator can also exercise an option where only you will get the report (not your partner).

B. “Expectation vs. Commitment Match” is in two phases.First phase is about filling the expectations and in this phase apart from above generic information, no other detail or response can be seen by each other till this phase is completely filled and locked by both of You. Even if the questionnaire is partially locked or completely locked by one of You, You cannot see what the other has filled.

Second phase is about the commitment to each other’s expectations. In the second phase apart from above generic information, You and Your Partner can also see each other’s expectations. Expectations can be related to physical disability, physical and mental illness, biometric information, medical history, personal liking, personal behavior, personal ethics, spiritual values, religious values, moral values, personal dislikes, life style, criminal history, legal history, social status, financial status, occupational details, relationship with others, family details and past history etc

In the second phase apart from above information, any other detail (such as commitment) or response cannot be seen by each other till the generation of report. Report will be generated only when the second phase is also completely filled and locked by both You and Your Partner. It is important to note that report will be only in Our specified format. There may be a lot of information provided by the initiator and / or Partner for that Product or Service but once locked, You shall only have limited access to that information which is in the form of a report. We shall not entertain any request for providing any of Your or Your Partner’s information other than that specified in the report as per the listed Product / Service. You as an initiator can also exercise an option where only you will get the report (not your partner).

6.2.1.1 Filling of questionnaire for on line report based Product or Service

Please also go through section 6.2.1.2 i.e. guidelines for filling Our online questionnaire

6.2.1.2 Guidelines for filling Our online questionnaire

6.2.1.2.1 General

Partner for Life .in on line questionnaire based product / service can be used only when both, You and Your partner are ready to fill the questionnaire online (except for “What’s My Profile” which is not designed to find the match with partner and is to be only filled by you) and are also ready to spare the time for it. Please confirm your partner’s willingness to fill the questionnaire before buying our online Product / Service. Around 95% of the questionnaire is multiple choice type and you only need to select the appropriate option.

Language- Most of the questionnaires are in English and Hindi. Wherever the questionnaire or its part is in Hindi, You and / or Partner can tick the responses in Hindi. However, You cannot write anything in Hindi. We have selected common man English or Hindi and have tried to use simple words. Please note that We are not language experts and We are not responsible for any grammatical mistake, spelling mistake or any other mistake in the Language. We are also not responsible for the wrong interpretation of the questionnaire by You or Your Partner.

The questionnaire on the site will be displayed in parts (not all questions / queries at the same time), otherwise the questionnaire would lose its basic purpose. In no circumstances, We shall entertain any request from You or Your Partner or any of Your representatives to disclose the full Content of the questionnaire in one go or the calculations associated with it.

We would like to caution You and Your partner that most of the Partner for Life .in Products / Services work on the basis of the information submitted by You and / or Your Partner. The output is summarized considering that the information provided (input) is true, honest and accurate, including the information provided during registration by Your family, friends, relatives on Your behalf under your express consent. Partner for Life .in is under no obligation to verify the accuracy or genuineness of the information submitted by You or Your Partner. Since the output of Our Product and / or Service depends on the correctness of the information provided by You and Your Partner, any wrong / false information may not give you the correct report. We therefore recommend to provide true and correct facts in the questionnaires.

PROFILE MATCH AND CONFLICT ANALYSIS

In “Profile Match and Conflict Analysis”, only the basic information, such as name, sex, age, marital status, email ID, contact detail, nationality related details can be viewed by each other (You and Your Partner), till the generation of the report.. Report will be generated only when the questionnaire is completely filled and locked by both You and Your Partner.

EXPECTATION VS. COMMITMENT MATCH

“Expectation vs. Commitment Match” is in two phases. First phase is about filling the expectations. Both of You cannot view what the other has filled till the time, first phase is completely filled and locked by both of You. Even if the questionnaire is partially or completely locked by one of You, either of You cannot view what the other has filled, except for the basic information such as name, sex, age, marital status , email ID, contact details, nationality related details .

Second phase is about the commitment to each other’s expectations. In the second phase, You can see what the other expects from You.

In the second phase, apart from expectations, any other detail (such as commitment) or response cannot be viewed by each other till the generation of report. Report will be generated only when the second phase is also completely filled and locked by both, You and Your Partner.

On completion of questionnaire by the initiator, the initiator will need to provide his choice on report sharing – whether he / she wants to share the report with his / her partner or not? Based on the initiator’s choice, the final report will be given either only to initiator or both initiator & his / her partner.

6.2.1.2.2 Guidelines

Since Your responses are not known to Your partner (except for the expectations from each other in “Expectation vs. commitment match”), please fill the responses freely and truly.

When you login to your online account as an “INITIATOR” and have paid the fee, you will get a unique partner code in your account. One unique partner code is for one partner. You need to communicate this unique partner code to your partner. Your partner need to first register as a free member on our Site and then login in the account as a “PARTNER” using the unique partner code received from you. If he / she uses the valid unique partner code provided by you, he / she doesn’t need to pay any fee. This way you and your partner can get connected to a common questionnaire.

“Expectation Vs Commitment Match” questionnaire is in 2 Phases. In order to expedite the process, as soon as anyone of you fill and lock the first phase, you may inform your partner to fill the corresponding second phase.

The questionnaire needs to be filled honestly, truly and accurately. Any incorrect information or response can change the outcome of report.

Please don’t share your responses with Your Partner. The questionnaire should be filled individually, separately and not jointly with Your Partner.

Please read the query carefully before responding. For example: “I am very polite” is different from “I am mostly polite”.

Every query is unique in itself. Please restrict your response to what is asked in that particular query, without assuming anything else. For example if the query talks about listening, then only think about your current listening ability and not about your aggression. A person who is aggressive may not necessarily be weak in listening.

You might find a few questions repeating or they may look almost similar. This has been designed strategically. Even if you find a question almost similar to a previously asked question, please respond according to what is asked in this particular question without looking at what you have marked in the previous question (which was just similar to this question). We recommend you not to change the response of the previous similar question based on your new response.

Your immediate and instant answer (the one that comes to Your mind first) is the best answer in most of the situations. You just need to ensure that the response is in line with what is asked in that particular query.

If Your internet and Our server are working, Your responses will be automatically saved and hence You can take breaks in between (but within the validity period). However We recommend that You and Your partner complete the questionnaire, preferably in one sitting, with short breaks and within one or two days, so that you can focus and concentrate on the questionnaire.

You can edit / modify all responses but till the time you have not locked them.

Warning: Please use lock option only when You are absolutely sure about Your responses. You cannot edit / modify / delete / change any information after locking a response.

In “Profile Match and Conflict Analysis” and “What’s My Profile” questionnaire please fill the response based on what you are and not what You think You should be. If the question specifically asks about the past, then think what you were in the past and fill accordingly.

While responding about Your expectation from the Partner in any questionnaire, please fill what You expect from Your partner in the present situation, until and unless the question specifically asks about the past or future expectation.

For your ease, the questionnaire is both in English and Hindi. If You and / or Your Partner are not clear about any question in English, you may look at the Hindi version by clicking the icon or vice versa.

In “Profile Match and Conflict Analysis” and “What’s My Profile” questionnaire, every response is mandatory and You cannot skip any response. In case you do not find your exact answer, kindly mark the response which is nearest to your profile or your thinking.

In “Expectation vs. Commitment Match” questionnaire if You are absolutely sure that “What You expect from the partner” is very close to what is mentioned in a particular option, You may click on that option. However if you are not absolutely sure, please follow the below guidelines:

- Please answer a question or its parts, only when You and / or Your partner have totally understood the question. If You and / or Your Partner are still not clear then:

Please click the icon “No option is relevant” against that question or query. The report shall not find a match for You and / or Your Partner as the case may be for that particular question or query.

- If You and / or Your partner don’t want to respond to any question or query:

Please click the icon “I don’t want to respond” against that question or query. Please note that if You select this option, it shall be treated as no commitment from Your side.

- If You and / or Your Partner don’t want to be matched / judged / screened against any attribute (parameter):

Please click the icon “This attribute is - Not at all important” against that attribute. The report shall not find match for You and / or your Partner as the case may be for that particular attribute.

Where number of match allowed is more than 1, please take note of the following:

o It means that only You can find Your match with that number of partners, for that particular questionnaire. You cannot transfer Your questionnaire to anybody else.

- In case of any doubt in interpretation of any question, query, instruction, note, guideline, warning, pop up etc which is given in both English and Hindi, kindly consider English version as final.

6.2.1.3 About the match or scoring of interest / liking as reflected in Our report

Our report does not give a certificate / character certificate to anybody. The score or match as reflected in the report including “Rishton ki Anubhuti score” is purely indicative with no scientific, religious, spiritual, mythological, medical, astrological, literature theory or proof. The Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in is not responsible for the results in present or future. The questionnaire, format of report and arithmetic formulas or logic on how to arrive at the score or match, in the report is pure secrets of the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in. These shall not be shared with You or Your Partner or any of Your representative or to any third party or anybody else without the written consent of proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in. The match indicated in the report is based on very basic calculations on the information provided by You and Your Partner and these calculations are based on the basic intellect of the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in.

You and Your Partner are advised to verify all the facts submitted by each other through appropriate technique such as interview, psychological tests, certificate verification, document verification, experience verification, medical examination, physical verification, feedback from society etc before entering into any sort of relation with each other or taking any actions based on Our report. Please also note that with respect to time, likes and dislikes may change and so the tentative score / match as reflected in Our report may change in future.

6.2.1.4 Outcome in the form of Report and format of Report

Our report does not give a certificate / character certificate to anybody. For report based Product or Service, Partner for Life .in shall give basic out come in Our own prescribed format only. The format of report may be different for different Products and / or Service or packages offered by Partner for Life .in but again it will be only in Our prescribed format. The report is based on the questionnaire as filled by You and Your Partner and the processing based on it. Report shall only reveal a limited processed information (see section 6.2.1.5 & 6.2.1.6) as per our Own prescribed format.

The report shall be given only after full payment of the required fees. We shall not be responsible for any return of paid fees after delivery of the report. Sending soft copy of the report to Initiator’s registered email ID or if Initiator download the report from Our Website shall be also treated as delivery of report to the Customer. In no circumstances paid Member i.e. Customer (initiator) or any of its representatives can demand Us to give / share those details which are not part of Our own specified format. Partner for Life .in is authorized to change the format and / or Content of the report time to time without any notice to Our Members, Users or Customers.

If You are Our online member, You are requested to first view, check and understand the sample format and a sample of the broader Content of reports, online in member page of Our Website. Report is the output of Our Product and / or Service to You. The sample report on Our Website is only for demo purpose in order to understand the format and this sample report is based on hypothetical data. In case of any query related to the format of report or how the outcome will be reflected to You on the questionnaire, please call Our office at the number mentioned on Our Website and get yourself satisfied before filling the questionnaire.

Wherever We provide only report in our Product and Services, fee is limited to sending or emailing or handover of the report without any discussion with Our team or advisor or consultant on the content, interpretation, meaning, or outcome of the report. Fees once paid for the repot based Product or Service is not refundable unless We fail to provide You i.e. Customer, the report, even after the information is locked by You and Your Partner within the stipulated time as mentioned in section 6.2.1.8.

Please note that the outcome of Product or Service in the form of report cannot meet any of yours’ speculation that your match will be as per your assumptions. The report never predicts about You and / or Your Partner’s past, present or future. The report is only an outcome of Your and Your Partner’s responses to our questionnaire and the outcome shall change depending on the correctness, understanding of a particular question and genuine answers to Our questionnaire.

In case You and / or Your Partner are not satisfied with the format of the report or want to have the outcome as per your speculation, please do not buy Our online Product / Service. We shall not be responsible for refund of fee after your selection of Product or Service.

You and Your Partner are advised to verify all the facts submitted by each other through appropriate technique such as interview, psychological tests, certificate verification, document verification, experience verification, medical examination, physical verification, feedback from society etc before entering into any sort of relation with each other or taking any actions based on Our report. Please also note that with respect to time, likes and dislikes may change and so the tentative score / match as reflected in Our report may change in future.

6.2.1.5 Issues related report

If You are the initiator (who has provided the unique partner code to the other person to get connected to a common questionnaire), You can choose in your login account, whether You want to share the report with Your Partner or not. In case You do not want us to send the report to Your Partner, we shall send the report only in Your login account and email it only to You.

The outcome of the information (tentative result) in the form of a report is in Our specified format and language. There might be a lot of information provided by You and / or Your Partner for a particular Product or Service but once locked, if You are the paid Member i.e. Customer, You shall only have limited access to that information which is in the form of report. Your Partner shall not have any access to any information after locking and it is up to You to share report with Your Partner or not. We shall not entertain any request for providing any of Your information other than that specified in the report as per the listed Product / Service.


Discussion with Our advisor or consultant is a different product.

6.2.1.6 Changes in the format of Report and demand for additional information or edit of information as per new / old format

Any change in the Content of report or format of the report shall be applicable to:

• the new Customer or the paid Member who gets associated with Us after the release of the new format of the report.

• those existing paid Members or Customers who have not yet completely locked the questionnaire at the time of the release of the new format of report



We shall not entertain any request from old Customers, whose report is already delivered and or whose questionnaire is already locked, for modification in the report in the new format or add / delete / modify the Content of old report as per the new report format. We shall not entertain any request from new Customers or those existing Customers, who or their partner have still not locked their complete questionnaire after release of new format of report, to give Us the report or Contents in the old format.

For online or offline consultancy services, training, coaching, lecture, group address, personal advice, guidance etc, We do not provide any report or written advice or prescription or certificate. If You as a Customer want to have any report or prescription or certificate, You are requested to write to Us in advance at info@partnerforlife.in and take Our written acceptance for this request either in hard copy or soft copy. If there is no such acceptance from Our side, We are not bound to provide You or any or Your representative any report, written advice, prescription or certificate for these services and products.

6.2.1.7 Sending of report

Report for online questionnaire through our Website is generated on our Website. After complete information is locked both by You and Your Partner (except for “What’s My Profile” which is not designed to find the match with partner and to be only locked by you), online report is normally generated on our Site within 72 hours except in case of some technical fault in our Website or internet or software system. Initiator i.e. paid Member can download this report from the Website by Login to their account. We shall not be responsible for non generation of report if You and / or Your Partner do not lock the complete questionnaire within the validity period. We shall additionally mail this report to the initiator’s registered email ID within 72 hours of generation of report except in case of some technical fault in our Website or internet or software systems or connection error. We shall not be responsible for not receipt of email by the Initiator (You), if email from our site is blocked in Your system or by Your email service provider or wrong registered email account or inability to access Your email ID by You or deletion / change of Your registered email account or online Initiator account with Us.

If You are the initiator and Your registered email ID is not correct or You have changed the email ID after registration or You are unable to access Your email ID, then You need to take the report from Our Site by Login to your account as an Initiator. Partner for Life .in cannot keep your (You and / or Your Partner) information and report for a longer period of time because it is difficult to manage so many profiles after the Product or Service is delivered. Also, it will be too difficult for Us to retrieve old data and reports. Hence Partner for Life .in may permanently delete all of your (You and / or Your Partner) information including the report, three months after the generation of report. However, Partner for Life .in allows You to remove both public and private information from Our online data base at any point of time by visiting our Website and logging to Your respective accounts. If You and / or Your Partner choose to remove Your information from Our database before the generation of report, Partner for Life .in shall not refund any of Your payment for non delivery of any of Product or Services or report against the said payment. Private information such as financial information submitted during the process of a financial transaction & certain account-related information collected at the time of registration however cannot be changed or removed by the User.

6.2.1.8 Not sending the report on time

As per section 6.2.1.7, if report is neither generated in the initiator’s online account on Our Website (for online Users) nor mailed to his / her registered email ID within 30 days of locking of the complete information by both the initiator and his / her Partner (in “What’s My Profile” complete information is to be only locked by initiator), it will be considered as a delay on Our part.

If You are the initiator and if You have not received the report neither in your online account on Our Website nor in your registered email ID, You can write to Us at complaint@partnerforlife.in from Your registered email ID with Your full details such as name, age, registered email address, phone number, order number and questionnaire type. If We do not receive this complaint in writing within 60 days of locking the complete questionnaire, it is automatically considered that We have completed Your service with report. In such a case, We are not liable to refund any of Your paid fee or to give You any Report.

Report against the genuine complaint for non receipt of reports in time, shall be sent within 30 days of receiving such complaints either to the initiator’s registered login account on Our Website from where the initiator can download it or to initiator’s registered email ID with Us. We are not responsible for non delivery of report to You, if You as an initiator have provided wrong email address or have changed the registered email address or closed / deleted the online account on Our Site without informing Us .

In case of any delay, over and above the specified period as mentioned in above paragraph, We are only liable to return the full amount of received fee for this particular Product or Service to the initiator (Customer) for that particular Partner. In no case, We shall be responsible to pay any damage on account of time, repute or anything else. The liability is limited to the maximum amount of received fee for that particular Product or Service. We are not responsible or liable for return of fee, if You as a initiator (Customer) have provided wrong email and/ or postal address / incomplete email and/ or postal address in membership detail or in case of change of registered email and or postal address or closure / deletion of online account on Our Site by You without informing Us.

6.2.1.9 Duplicate Report


Our report shall be in PDF format which is the most common format across the World. Please note that if You are the initiator and your computer system does not support PDF file or fonts or your printer does not allow printing of fonts; Partner for Life .in will not be responsible for providing the report with a different font or format.

Partner for Life .in cannot retain your (You and / or Your Partner) report for a longer period of time because We cannot manage so many profiles after the Product or Service is delivered. It will be too difficult for Us to retrieve old reports. Hence Partner for Life .in may permanently delete your (You and Your Partner) complete information including the report, three months after the generation of report. However, Partner for Life .in allows You to remove both public and private information from Our online data base including report at any point of time by logging to our Website. If You and / or Your Partner choose to remove your information from Our database, Partner for Life .in shall not refund any payment for non delivery of any of Product or Service or report against the said payment. Private information such as financial information submitted during the process of a financial transaction & certain account-related information collected at the time of registration however cannot be changed or removed by the User.

If there is any loss or You as an initiator want a duplicate report of already sent report, You are requested to bring this to Our notice within maximum 15 days after receipt of report, in writing from Your registered email ID with report number, and other relevant details such as Your name, age, registered email address, phone number, order number at info@partnerforlife.in. In case, We still have Your full data available in Our record which is required to generate the report, Duplicate report against the complaint, will be sent with no additional charge either to Your registered login account on Our Website or to Your registered email ID with Us. It shall not be couriered or posted to Your postal address. We are not responsible for non delivery of report to You, if You as a initiator have provided wrong email address or change Your registered email ID or close / delete Your online account on Our Site without informing Us. If this request for duplicate report is received after three months from the date of generation of report and permanent deletion of your report from Our data base, We shall not be in a position to provide You any duplicate report.

6.2.2 On line questionnaire and report with offline consultancy / advise Service

As of now, this Service is only available at select Offices / Centers in India. Place, date, time of meeting and appropriate fee for this Service is only decided by Partner for Life .in. You are advised to get more details on this by calling Us at the number as mentioned on Our Website and get your self satisfied. If You are not getting the offline consultancy / advise Service from Us as per Your comfort of place, date, time or required fee, You are recommended not to buy the On line questionnaire and report based Product or Service,.

Language for Questionnaire- The questionnaire is available only in English. However at some specific places the questionnaire in also in Hindi where You and / or Partner can tick the answers in Hindi. However, still You cannot write anything in Hindi. We have selected common man English or Hindi and have tried to use simple words. Please note that We are not language experts and We are not responsible for any grammatical mistake, spelling mistake or any other mistake in the Language. We are also not responsible for the wrong interpretation of the questionnaire by You or Your Partner.

Language for advice or consultancy or training- Advice or consultancy or training shall be delivered in English or Hindi only.

Offline consultancy / advice means- If You and / or Your Partner have any specific query regarding interpretation of the report or want to understand the reasons of conflict / match or need our consultancy / advise related to the conflict / match, You may contact Us on Our numbers as listed on Our Website and schedule an appointment. There are two types of offline consultancy:

• through teleconference or

• through a face to face meeting. For such a meeting either You can visit Our office / site at an appointed date, time and place or Our advisor / Consultant can visit your place at an appointed date, time and place (please check the availability of Service as per Your Comfort of place, date, time before buying even Our On line questionnaire). Cost of this Product / Service will depend on all these factors and the nature of Our involvement.

General – This Product or Service starts only after completion of the Product or Service as per 6.2.1. For this Product or Service all sections of 6.2.1.1 to 6.2.1.9 are also applicable till the delivery of report. However, additionally if You as a Customer want to also discuss the outcome of report or where our Product or Service is report based consultancy, advice, analysis or guidance, You should take prior appointment with Us by calling Our office / center on numbers as listed on Our Website. We generally charge fee for this Product and Service i.e. 6.2.2 in two parts, one is for generation of report as per first part of 6.2.2 which is in line with section 6.2.1 and another is for Our advice and Consultancy as per second part of 6.2.2. Once We generate the report against Our Product / Service as per 6.2.2 and as per guidelines of 6.2.1, We are not liable to return any fee for the report, even if We do not offer and or partially offer consultancy and / or advise to You on the report.

In addition to the report, We may or may not charge any fees in advance, for Our consultancy and / or advise on report but this may vary for different Products or Services and Customer to Customer. The fees for consultancy and or advice shall vary from customer to customer based on the nature of consultancy / advice, number of appointment, venue, time and durations. At a time, We generally charge fees for only one appointment. Appointment time, place, mode of communication shall be decided by Us but based on mutual convenience. These appointments shall be treated as consultancy services. Once

• Our advisor / consultant / trainer meets or talks to You or Your representative / audience as a Customer OR

• You as a Customer or Your representative / audience meets or talks to Our advisor / consultant or trainer

on the appointed date and / or place, as per the Product or Service selected by You and Our consultant or advisor or trainer provides advise / consultancy / lecture or training to You or Your suggested representative / audience as a Customer, it is considered as the delivery of Product / Service irrespective of your or your representative’s level of satisfaction from our meeting / consultancy / lecture or training.

The Service is for providing time to You as a Customer or Your suggested representative / audience by Our advisor or consultant or trainer as per Our own design and is not for Your assumed expected output. We are not liable to refund You i.e. Customer any fee for the said appointment, once Our consultant or advisor or trainer has provided the advise/ consultancy/ lecture or training to You as a Customer or to Your suggested representative / audience, or You as a customer or Your suggested representative / audience meets Our advisor or consultant or trainer using any communication media and takes verbal advise / consultancy / lecture or training on that appointed date at the appointed place as per the Product or Service selected by You as a Customer.

In case You as a Customer cancel the appointment but had paid us the fee in advance, We may reschedule the meeting or talk to Our advisor / consultant on another mutually convenient date, time, place, as per initial agreed term. However, if You are still not able to meet or talk to Our advisor / consultant the second time also, We may refund any of Your paid advance fee for this particular appointment, after any loss on account of Our arrangement for the said appointment.

In case We cancel the consultancy service or appointment and if We have taken any advance fees from You, We may request You for another appointment with our consultant / advisor. In case We do not deliver this particular Product or Service from Our side, We are liable to return the full fee received in advance, for this particular appointment. In no case, We shall be responsible to pay any damages on account of time, repute or anything else. The liability is only limited to the maximum amount of received fee for this particular appointment only. We are not responsible for return of fee, if You as a Customer have provided us wrong address / incomplete address in Your membership detail or You change Your address without informing Us.

For offline consultancy services, training, coaching, lecture, group address, personal advice, guidance etc, We do not provide any report or written advice or prescription or certificate. If You as a Customer want to have any report or prescription or certificate, You are requested to write to Us in advance at info@partnerforlife.in and take Our written acceptance of this request either in hard or soft copy. If there is no such acceptance from Our side, We are not bound to give You or any of Your representative any report, written advice, prescription or certificate for these services and products.

For the report based consultancy and advice Product and Service, We are only act as a guide based on the information in the report or discussion from You and / or Your Partner or Your representative and Our interpretations are mostly based on these discussions. The guidance is purely based on generic common man practical experience, great observation skills, interaction with people & society and intellect of Our advisor / consultant with almost no involvement of any scientific, medical, religious, spiritual, mythological theory or any other theory, astrology, scientific evidence or literature. Consultancy and advice related Products / Services of Partner for Life .in are based on personal life experiences during interaction with people & society, great observation skills, learning from personal life and creative thinking of the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in and does not claim any professional, spiritual, religious, legal or medical qualification or any sort of certification. You should consider this as a big risk before entering into business / commercial / personal dealing with Us.

You and Your Partner are advised to verify all the facts submitted by each other through appropriate technique such as interview, psychological tests, certificate verification, document verification, experience verification, medical examination, physical verification, feedback from society etc before entering into any sort of relation with each other or taking any actions based on Our report and / or Our advise / consultancy. You and / or Your Partner are also advised to take different opinions from reliable and relevant sources such as doctors, psychiatrist, qualified professionals, trustworthy persons etc before taking any action based on of Our advise / consultancy.

6.2.3 Products and services which are not based on online questionnaire and report i.e. Offline advice, counseling, consultancy, motivational seminars and training etc

Language for Advice or consultancy or training- Advice or consultancy or training shall be delivered in English or Hindi only.

General: For this Product or Service, sections 6.2.1, 6.2.1.1 to 6.2.1.9 and 6.2.2 are not applicable and We do not give You any type of report or written prescription. For availing Our service for offline products such as advise, consultancy, training, seminars, motivational talk which are not based on report, You need to schedule prior appointment with Us by calling at Our numbers as listed on Our Website. For this Product or Service, We may or may not charge any fee in advance and it varies for different Products or Services and also from Customer to Customer. At a time, We generally charge fee for only one appointment.

The appointment time, place, mode of communication shall be decided by Us but based on mutual convenience. These appointments will be treated as consultancy services. Once Our advisor / consultant / trainer meets or talks to You or Your representative / audience as a Customer or You or Your representative / audience meets or talks to our advisor / consultant or trainer on the appointed date and / or place either online or offline as per the Product or Service selected by You and Our consultant or advisor or trainer verbally gives advise / consultancy / lecture or training to You or to Your suggested representative / audience as a Customer, it is considered as the delivery of Service. This is irrespective of Your or Your representative’s level of satisfaction from our meeting / consultancy / lecture or training. The Service is for giving time to You or your suggested representative / audience as a Customer by Our advisor or consultant or trainer as per Our own design and not for Your assumed expected output.

We are not liable to refund You i.e. Customer any fee for said appointment, once Our consultant or advisor or trainer verbally gives advise / consultancy / lecture or training to You as a Customer or your suggested representative / audience or You as a Customer or Your suggested representative / audience meets Our advisor or consultant or trainer using any communication media and takes verbal advise / consultancy / lecture or training on that appointed date and / or place as per the Product or Service selected by You as a Customer.

In case You as a Customer cancel the appointment and paid us the fee in advance, We may give You one more opportunity to meet or talk to our advisor / consultant / trainer on a mutually convenient date, time, place, as per initial agreed term. However, if You still do not meet or talk to our advisor / consultant / trainer after this chance, We may refund Your paid advance fee for this particular appointment, after deducting any loss on account of Our arrangement for the said appointment. In case We cancel the consultancy service or appointment and if We have taken any advance fee from You, We may request you for another appointment with our consultant / advisor / trainer.

In case We do not deliver this particular Product or Service from Our side, We are only liable to return the full advance fee received for this particular appointment. In no case, We shall be responsible to pay any damage on account of time, repute or anything else, the liability is only limited to the maximum amount of received fee for this particular appointment only. We are not responsible for return of fee, if You as a Customer have provided Us a wrong address / incomplete address in Your contact details or You change Your address without informing Us.

For offline consultancy services, training, coaching, lecture, group address, personal advice, guidance etc, We do not provide any report or written advice or prescription or certificate. If You as a Customer want to have any report or prescription or certificate, You are requested to write to Us in advance at info@partnerforlife.in and take Our written acceptance for this request either in hard or soft copy. If there is no such acceptance from our side, We are not bound to give You or any of Your representative any report, written advice, prescription or certificate for these services and products.

For non repot based offline consultancy service such as advise, consultancy, seminars, motivational talk, We are just acting as a guide based on generic common man practical experience, great observation skills, personal life experiences during interaction with people & society, and intellect of Our advisor / consultant with almost no involvement of any scientific, medical, religious, spiritual, mythological theory or any other theory, astrology, scientific evidence or literature. Consultancy and advice related Products / Services of Partner for Life .in are based on personal life experiences during interaction with people & society, great observation skills, learning from personal life and creative thinking of Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in and does not claim any professional, spiritual, religious, legal or medical qualification or any sort of certification. For Product or Service related to training, Partner for Life .in does not carry any certification for training or coaching. It is mostly based on practical experience of Our trainers in industry / training in general to people. You should consider this as a big risk before entering into business / commercial / personal dealing with Us.

You are advised to take different opinions from reliable and relevant sources such as doctors, psychiatrist, qualified professionals, trustworthy persons etc before taking any action based on of Our advice/ consultancy.

6.2.4 How to become online Paid Member or Customer to Partner for Life .in using Our Website?

6.2.4.1 For On line questionnaire and report based Product or Service with no further advice or consultancy

Partner for Life .in on line questionnaire based product / service can be used only when both, You and Your partner are ready to fill the questionnaire online (except for “What’s My Profile” which is not designed to find the match with partner and to be only filled by you) and are also ready to spare the time for it. Please confirm your partner’s willingness to fill the questionnaire before buying Our online Product/ Service. Around 95% of the questionnaire is multiple choice type and you have to only tick at the appropriate option.

• Please also check that both You and Your Partner meet the eligibility criteria. You can find the eligibility criteria on the home page of Our Website.

• Questionnaire will be either in English or English / Hindi mix.

For other details - please refer to “Step by Step Approach” as given on Our Website

6.2.4.2 For Product and Service as per 6.2.2 i.e. On line questionnaire and report based offline consultancy / advice Service

Partner for Life .in on line questionnaire based product / service can be used only when both, You and Your partner are ready to fill the questionnaire online (except for “What’s My Profile” which is not designed to find the match with partner and to be only filled by you) and are also ready to spare the time for it. Please confirm your partner’s willingness to fill the questionnaire before buying Our online Product / Service. Around 95% of the questionnaire is multiple choice type and you have to only tick at the appropriate option.

• Please also check that both You and Your Partner meet the eligibility criteria. You can find the eligibility criteria on the home page of Our Website.

• Questionnaire will be either in English or English / Hindi mix.

For other details, please refer to “Step by Step Approach” as given on Our Website.

6.2.5 How to become offline Paid Member or Customer to Partner for Life .in

6.2.5.1 For Online questionnaire and report based Product / Service as per 6.2.1 or 6.2.2

Please contact Our office and follow the guidelines suggested by Our representative

6.2.5.2 For non report based Product such as offline consultancy / advice / training / advice / seminar / motivational talk as per 6.2.3

Please contact Our office and follow the guidelines suggested by Our representative

6.3 Change of Product or Service OR Extension of Validity OR Discount / Refund of Fee

6.3.1 Refund

General: For online payment, Refund is only applicable if the fee / payment is made to Us against an Payment receipt / receipt and credited to Our bank account / Our payment gate way account. In case You made a payment to the payment gate way or online banking or any other mode but it is not credited to Our account because of any technical failure or otherwise at the payment gate or net banking or third party site, You have to approach the payment gate way or net banking or that third party, as per the case, for the refund of the amount to You.

Wherever refund is applicable as per the Terms of Use / Service Agreement (please also refer conditions 6.3.1.1 to 6.3.1.8), We shall refund You the refund amount without undue delay against Your claim for refund. For the refund claims, please write to Us at complaint@partnerforlife.in with Your Name, registered email ID, registered phone number, Invoice number, registered address, order number, product code for which refund is sought explaining the reason of refund. Please write “Refund” in the subject line and send the complaint only from Your registered email ID (We are not liable to refund any amount if the mail is not sent from Your registered email ID because this is the unique identification of Our Customers)

We shall examine Your request for refund and revert to You on Your registered email ID within 10 days of receiving such claims. If Your refund claim is accepted as per the Terms of Use / Service Agreement, We shall process Your refund within 15 days of accepting the claim.

If You have paid Us using payment gate way, We shall refund You using the same payment gate way. But if it is not possible due to any reasons (for payment made in Indian rupees), You shall receive a mail from Us at Your registered email ID, for providing Us the relevant details for refund formalities. On receiving these details (such as account name, bank name, branch, account number, account type, IFSC code, communication address), refund shall be made within 30 days of receiving such details. Partner for Life .in is not responsible for any refund if You do not provide us these details or provide wrong account details or wrong communication address or wrong phone number or in case of mail delivery failure at Your registered / given email address.

Partner for Life .in is not at all responsible or liable for any refund either full or partial for a particular order or Product / Service if payment for that order or Product / Service is made in other than Indian currency using an International payment gate way such as PayPal and if there is no provision/ facility / denial in processing the refund or deduction of any transaction fee or otherwise by the payment gate way. For such cases, We shall write to You at Your registered email ID to guide Us the alternative method for the online transfer of refund which is acceptable to Reserve Bank of India and also convenient to Us or arrange the personal collection of refund from Our India office.

Please also refer the following conditions for refund policy:

6.3.1.1 We shall not refund anything for any order or Product or Service except for any condition as per this Terms of Use / Service Agreement. In case of refund is acceptable as per this Terms of Use / Service Agreement, it shall be paid only for the particular Product / Service for which claim is accepted and not for the entire Order.

6.3.1.2 We shall not refund anything for a particular order or Product / Service after the Product or questionnaire is sold to You or successfully activated in Your online account on Our Site until You are not able to fill a particular questionnaire within the validity period because of total breakdown in the server or inability to access Our Website or questionnaire at both the recommended browsers i.e Google Chrome & Mozila Fire Fox due to Our fault for consecutive 15 days or 15 days in a calendar month (whichever is earlier).

6.3.1.3 We shall not refund anything for a particular order or Product / Service after locking of questionnaire by either You or Your Partner. Once locked means You have fully used Our Product or Service.

6.3.1.4 We shall not refund anything for a particular order or Product / service after delivery of report

6.3.1.5 We shall not refund anything for a particular order or Product / Service if You use the option of blocking the Partner through blocking the Unique Partner code. We shall not be in a position to complete Your service with that particular Partner after it is blocked by You and Our service for one Match shall be deemed as completed. Fresh or duplicate Unique Partner code (partner key) will not be issued in place of blocked Unique Partner code. However, You can always unblock the same Partner within the validity period

6.3.1.6 We shall entertain no claim for refund after the expiry of validation period for a particular Product / Service and We shall not refund anything for a particular order of Product or Service if its validity expires by full, partial or no usage of Our Product or Service within the stipulated time (validity period)

6.3.1.7 We shall not refund anything for a particular order of Product or Service if as a bulk buyer, if You fail to sell any of Product within the validity period

6.3.1.8 We shall not entertain any request of refund and shall not refund anything directly to You for a particular Product or Service, if that Product / Service is bought through bulk buyer and not directly from Us. Such claims are to be only routed through the bulk buyer and if Your bulk buyer claim is accepted as per this Terms of Use / Service Agreement, We shall refund accepted amount to the same bulk buyer and also inform You at Your registered email ID to collect the refund from the bulk buyer. For such refund cases, bulk buyer should write to us at complaint@partnerforlife.in with their Name, registered email ID, registered phone number, Invoice number, registered address, order number, product code for which refund is sought explaining the reason of refund. They should also additionally mention the customer (Your) name, customer’ registered email and customer’s registered phone number in such communication. Bulk buyer should write “Refund” in the subject line and send the complaint from only from their registered email ID (We are not liable to refund any amount if the mail is not sent from bulk buyer registered email ID because this is the unique identification of Our bulk buyers). If You are not satisfied with the services of bulk buyer, You can directly complaint to Us at complaint@partnerforlife.in from Your registered email ID.

6.3.2 Change of Product or Service

We shall not entertain any request for change of any Product or Service once it is delivered or successfully activated in Your online account. However there is up-gradation facility for some limited Products which is only equal or higher than the current fee. This up gradation may be only available for limited Products or Services as mentioned on Our Website (generally before the locking of a particular questionnaire), from time to time and no other request for up gradation will be entertained. In case You fall under the category of up gradation and if up gradation is at a higher fee, You may upgrade the existing Product or Service by paying Us the up gradation charges. In case, no up gradation facility is available against a particular Product or Service that You want to change, We shall not entertain such request.

Please also note that if You use the option of blocking any Partner through blocking the Unique Partner code, fresh or duplicate Unique Partner code (Partner Key) will not be issued in place of blocked Unique Partner code. However, You can always unblock the same Partner within the validity period.

6.3.3 Extension of Validity

We shall not entertain any request for extending the validity period for any Product or Service after the expiry of validity period except for when there is a total breakdown in the server or inability to access Our Website or questionnaire at any of the browser and system due to Our fault for consecutive 10 days or 10 days in a calendar month (whichever is earlier).

For the extension of validity claims, please write to Us at complaint@partnerforlife.in with Your Name, registered email ID, registered phone number, registered address, order number, product code for which validity extension is sought explaining the reason of extension. Please write “Extension of Validity” in the subject line and send the complaint from only from Your registered email ID (We are not liable to take any action if the mail is not sent from Your registered email ID because this is the unique identification of Our Customers)

We shall examine your request and revert to You on Your registered email ID within 10 days of receiving such claims. If Your validity claim is accepted as per the Terms of Use / Service Agreement, We shall extend Your validity for maximum 15 more days from the date of acceptance of Your claim

6.3.4 Discount

We may launch different promotional / discount schemes from time to time through Our Website or Our office / centre (mostly for new customers). Scheme / discount applicable for new customers shall not be applicable for those customers who have already bought Our Product / Service before that day and time when the scheme or discount is announced.

6.3.5 Other

Though We may not be in a position to consider Your request for deviation / dilution of any condition, as explained in point 6.3.1 to 6.3.4, but in some very genuine and exceptional cases, Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in, is authorized to give deviation (fully or partially) on any of the above condition with or without additional fees, without giving any explanation to anybody. The exception for such deviation is only to be decided by the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in, as a part of business promotion and Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in is not bound to give any explanation to any other Customer or any of their representative or to the third party.

6.4 Paid Membership bought by you through bulk buyer

As of now bulk buyer is authorized to sell only one Product or Service i.e. On line questionnaire and report based Product or Service as per section 6.2.1, with no further advice or consultancy. Bulk buyer is not authorized to buy or sell any other Product or Service.

Please note that if You buy Our Product or Service though bulk buyer, We may call You at Your phone number or write to You at Your registered email ID for verifying Your membership and Your experience with Our bulk buyer.

Please also note that on buying membership through bulk buyer, You will not be eligible for any other promotional or discount schemes on Membership, of Our Website.

6.4.1 Who is Bulk Buyer?

Bulk buyer is an individual person who buys many Products or Services from Us in one go or One Product or Service for many persons by paying us the fee in advance at a discounted price (as available from time to time on Our Website or through Our promotional schemes). Bulk buyer can also be an organization that buys Our Products / Services only for the personal use of their employees. As of now bulk buyer is authorized to sell only one of Our Product / Service as per section 6.2.1 i.e. on line questionnaire and report based Product or Service with no further advice or consultancy. The delivery of Product / Service to the bulk buyer customers shall be only through www.partnerforlife.in Website.

We shall put a list of active bulk buyers on Our Website with their Name, phone numbers and other relevant details. This list shall be updated time to time. You are requested to verify that bulk buyer is from Our list only before entering into any commercial dealing with anybody.

Bulk buyers is like a independent sales person not working directly under Partner for Life .in but bulk buyer can not do any consultancy / advise / training / modification in Our Product or Service or on behalf of Partner for Life .in. Bulk buyer is only a media of sales between Us and You and has no authority related to our Product or Service except selling it to You. Bulk buyer is not Our advisor / trainer / consultant / employee at all. Bulk buyer buys paid membership from Us and sell it to You. You and Your Partner carry out all the work only through Our Website. Please never ever hand over any personal details or information of You and / or Your Partner to bulk buyer except for what is needed by him / her for the purpose or billing , which should be maximum limited to Your Name, address, email ID and age (please don’t give date of birth to bulk buyer). Please never reveal your credit card / debit card / banking or any personal details to bulk buyer and try to pay to bulk buyer in cash or through cheque that too in his / her name only and take receipt / payment receipt of same from bulk buyer.

Please note that the bulk buyer is not authorized to hold any physical area or territory like wholesalers or distributors and they are only individual sellers who have approached Us. To clarify it further, just consider that if there are four flats in a building for four different individuals, all four can become Our bulk buyer.

6.4.2 How to buy paid membership from bulk buyer and necessary precautions?

Please note that if you buy paid Membership directly from the bulk buyer then, you will not get any payment receipt or bill or receipt of payment from Partner for Life .in or Simply Dhruv. If You need any payment receipt for the payment to bulk buyer, please first check from the bulk buyer about it. Payment receipt for Your paid membership shall be directly billed by the bulk buyer without mentioning Our name. Partner for life.in or Simply Dhruv or any of its group company shall not be responsible for the payment receipt to You.

Please note that if You are approached by any person or group who claims to be Our bulk buyer or agent or associate (note that We don’t have any agent or associate or group company) and if You are interested to buy our Product or Service, kindly follow the simple steps as mentioned below, before making any payment to such a person or group.

1st Step - Please note and check the following before buying any of Our Product / Services through bulk buyer

Partner for Life .in on line questionnaire based product / service can be used only when both, You and Your partner are ready to fill the questionnaire online (except for “What’s My Profile” which is not designed to find the match with partner and is to be only filled by you) and are also ready to spare the time for it. Please confirm your partner’s willingness to fill the questionnaire before buying our online Product / Service. Around 95% of the questionnaire is multiple choice type and you only need to tick at the appropriate option.

• Questionnaire will be either in English or English / Hindi mix.

• Visit our website www.partnerforlife.in and check that both You and Your Partner meet the eligibility criteria (as specified in Our Website) to become Our Member. Please also read thoroughly Our Privacy Policy, terms and condition of this Agreement, disclaimer & no warranties and our Safety tips.

2nd Step - Kindly ensure that the Bulk Buyer is not selling You at a price higher than the MSP (maximum selling price).

You may ask the Bulk Buyer to give You a link to check the MSP or You can register free on Our Website without any promotional code and Login as an INITIATOR to check the MSP.

3rd Step - Once satisfied, register (if You have not yet registered) on Our Website and fill the promotional code given to You by Your bulk buyer at the specified location or if You have already registered use this promotional code at the appropriate place. If You do not find a place to fill the promotional code anywhere, You will this in payment section.

For more details, please refer to the “Step by Step approach” given on home page on Our Website

If you also need Our advise / Consultancy, based on the report, kindly contact directly to Our office. This service is only with prior appointment and is offered at a nominal additional fees in the select cities of India.

6.5 MSP of Product or Service

Partner for Life .in does not offer any Product or Service at a price higher than the maximum selling price (“MSP”). Maximum Selling price is the total price of that Product or Service including all taxes but excluding any transaction fee which you may need to pay on account of online transfer, payment through credit card / debit card, cash deposit outside or out of station cheque processing fee or any other transaction fee. Transaction fee will be always extra because these vary from time to time by the payment gateways or respective banks. MSP can be also considered as Base Price + tax

In case any of Our representatives asks for a price over and above the MSP, please do not pay him / her. In case of any complaint, You may write to us at complaint@partnerforlife.in with Your Name, Membership details (if any), registered email ID (if any) , phone number or call Us at the phone number mentioned on Our Website so that we can take appropriate actions against that representative.

6.5.1 Product or Service bought directly from Partner for Life .in Website as against 6.2.1 i.e. On line questionnaire and report based Product or Service with no further advice or consultancy

For all the Products or Services which are under 6.2.1, MSP is available on Our Website. Please check the MSP before buying Our online Product / Service.

6.5.2 Product or Service bought directly from Partner for Life .in but which are not Our Website based Product- For example section 6.2.3 i.e. Products and services which are not based on online questionnaire and report and for consultancy and advise Service as per section 6.2.2

For all the Products or Services which are under section 6.2.2 or 6.2.3, only Our office which is listed on Our Website is authorized to tell You about the MSP of that Particular Product / Service. Since the Product or Service and Our involvement may vary in this category depending upon Your expectations from Us, it is very difficult to have a printed / posted MSP against this category.

You may call our office with relevant Product / Service details and check the MSP.

In some cases under section 6.2.3, We also give You a quotation for mutual acceptance.

6.5.3 Product or Service bought through bulk buyer

As of now bulk buyer is only authorized to sell the Product or Service as mentioned in 6.2.1 i.e. on line questionnaire and report based Product or Service with no further advice or consultancy. Bulk buyer is not authorized to buy or sell any other Product or Service. Please read and understand section 6.4 before buying Our online Product / Service from Bulk Buyer.

Partner for Life .in does not offer any Product or Service under section 6.2.1, at a higher price than the MSP that is listed on Our Website. Maximum Selling price is the total price of that Product or Service including any fees for bulk buyer and all taxes excluding any transaction fee which you need to pay on account of online transfer, payment through credit card / debit card, cash deposit outside or any transaction fee. Transaction fee will be always extra because these vary from time to time by the payment gateways.

If You have purchased any Product or Service through Our bulk buyer, please visit Our Website and see the MSP (Base price + Tax) for that Product or Service or call at our office at the number mentioned at Our site with the relevant Product / Service details, Your name and phone number. You are requested to pay the required fees to the bulk buyer only after checking the MSP for that Product or Service. Bulk buyer fees is already included in Our MSP.

In case any of Our bulk buyer asks You for a fees over and above the MSP, it is at Your own risk and Partner for Life .in is not responsible for the excessive fee. In case of any complaint You may write to Us at complaint@partnerforlife.in with the relevant details such as your name, age, membership number / code (if already a Member), email address, phone number as well as the bulk buyer name with phone number. We shall take appropriate actions against the bulk buyer. However, in all the matters pertaining to bulk buyer including the liability towards You for the return of paid fees, is the responsibility of the bulk buyer and not of Partner for Life .in.

Please note that if You buy paid Membership directly from the bulk buyer then section 8 and 9 shall not be applicable to You and in this case Partner for Life .in or Simply Dhruv shall not give You any payment receipt or bill or receipt of payment. If You need any payment receipt for the payment to bulk buyer, please first check from the bulk buyer about that and the payment receipt for Your paid membership shall be directly billed by the bulk buyer. Partner of life or Simply Dhruv or any of its group company shall not be responsible for not giving You a payment receipt on buying from the bulk buyer.

7 How to become a Bulk Buyer?

Bulk Buyer is also Our Member and before becoming Our bulk buyer using Our Website, You should also read, understand and agree to all sections of Terms of Use / Service Agreement, Privacy Policy and Safety Tips. All the terms and conditions of Our Term of Use / Service Agreement, Privacy Policy and Safety Tips are also applicable for bulk buyer along with these additional conditions as per section 7 of this Agreement.

Please note that if You buy Our Product or Service as a bulk buyer, We may call Your customer (registered on Our Website as a paid Member) or may write to them at their registered email ID for verifying their membership and their experience with You as a bulk buyer.

Please also note that on buying membership as a bulk buyer, You or Your customer will not be eligible for any other promotional or discount schemes on Membership as listed in Our Website. You as a bulk buyer should communicate this to Your customer well in advance before taking any fee from them because later on if they use Our Website and find any promotional or discount scheme, they should be aware that this promotional or discount scheme may not be valid for them except in those circumstances where We announce the promotional or discount scheme for Customers coming through bulk buyer.

Bulk buyer is an individual person who buys many Products or Services from Us in one go or One Product or Service for many persons in one go, by paying Us fee in advance at a discounted price, as available from time to time on Our Website or through our promotional schemes. Bulk buyer can also be an organization that buys Our Products / Service only for the personal use of their employees.

As of now bulk buyer is authorized to sell only one Product or Service as per section 6.2.1 of terms of Use / Service agreement i.e. On line questionnaire and report based Product or Service with no further advice or consultancy and is not authorized to buy or sell any other Product or Service. The delivery of Product / Service to the bulk buyer customers shall be only through www.partnerforlife.in Website.

As a bulk buyer, You cannot provide any consultancy / advice / training / modification in Our Product or Service or on behalf of Partner for Life .in. Bulk buyer is only a media of sales between Us and general public with no authority related to our Product or Service except selling it to the public with total honesty and transparency.

Bulk buyer is also Our paid Member but uses our Services to buy paid Membership for others at a discounted rate as per the Product / Service for bulk buyers as listed in Our Website.

Please note that the bulk buyer is not authorized to hold any physical area or territory like wholesalers or distributors and they are only individual sellers who have approached Us. To clarify further if there are four flats in a building for four different individuals, all four can become Our bulk buyer.

We shall therefore never entertain any request to restrict/ dis-allow others to become bulk buyer in a specific area or locality, if You have registered with Us as bulk buyer from the same area / location.

7.1 How to become a Bulk buyer using Our Website?

Partner for Life .in reserves all right to deny anybody to become Our bulk buyer without assigning any reason. For becoming Our bulk buyer, kindly refer to “Step by Step Approach” as given on Our Website. Additionally please note the following:

Note 1- As a bulk buyer You have to first book an order. Please note that You cannot make any Payment to Us till the time We accept and activate Your order. In case, We accept Your Order, We shall send the activation confirmation to Your registered email ID.

Note-2: We always try to respond very quickly (within a day or two) about Our decision to Your Order request. However, in some cases it may take up to 30 days from the day you place your request with Us. In case, You don’t get any response from Our side within 30 days, it automatically means that We have rejected Your request.

Note-3: We can reject any of Your Order request without assigning any reason

7.2 How to become a Bulk buyer, offline?

Please contact Our office at the number mentioned on our website to understand its process

7.3 How to sell Our Product /Service using Our Website and in the capacity of Our authorized bulk buyer?

7.3.1 Precautions and guidelines for Selection of Your customer buying Our Product / Service through You

7.3.1.1 Please look for the customers whom You can sell Our Product / Service. This search can be through Your personal contacts, friends, relatives or advertisement using any promotional media by You at Your own cost. Wherever You will put up an advertisement for Our Product / Service, it shall necessarily have Our name i.e. Partner for Life .in, logo and Our Website www.partnerforlife.in. Wherever You will promote our Product / Service verbally You shall always use Our name i.e. Partner for Life .in

7.3.1.2 Please note that Partner for Life .in provides Products / Services to find tentative match of interests / likings between two persons who want to marry or who are already married so as to broadly calculate / summarize the compatibility or conflict issues between them (except for “What’s My Profile” which is not designed to find the match with partner and to be only filled by your customer). But if the customer is looking for someone, suitable for marriage using Our Service, Our Service generally starts only after your customer has short listed somebody based on his / her physical appearance, religion, status, profession, qualification, income etc using media such as personal friendship with that person or reference from relative / friend / neighbor / priest / well wisher / matrimonial sites etc.

We would like to caution your customer and his / her partner that most of the Partner for Life .in Products / Services work on the basis of the information submitted by the customer and / or his / her Partner and the output is summarized considering that the information provided (input) is true, honest and accurate, including the information provided during registration by the customer family, friends, relatives on his / her behalf under his / her express consent. Partner for Life .in is under no obligation to verify the accuracy or genuineness of the information submitted by customer or his / her partner. Since the output of Our Product and / or Service depends on the correctness of the information provided by customer and his / her partner, any wrong / false information may not give your customer the correct report. We therefore recommend your customer and his / her partner to provide only true and correct facts in the questionnaires.

Our report doesn’t give any certificate / character certificate to anybody. Those who want to use Partner for Life. in products / services for deciding whom to marry or for finding cause of conflict in married life, may note that all profiles are equal but it depends on what profile an individual would like to see in his / her spouse. It is possible that your customer likes a homely profile and his / her partner may prefer a modern profile. Score or match is purely tentative and indicative. Report is very useful to see and analyze your customer’s each expectation vs. his / her partner’s commitment or liking and same way his / her partner’s each expectation vs. your customer commitment and liking. Such detailed analysis is presently not available in most of the products in the market. If your customer wants to decide to get married to a particular partner based on the report, we advise and recommend that your customer and his / her partner should ensure that the commitment and match of your respective critical parameters is high. Partner for Life .in is under no obligation to verify the accuracy or genuineness of the information submitted by your customer or his / her partner. Since the output of Our Product and / or Service depends on the correctness of the information provided by your customer and his / her partner, any wrong / false information may give your customer an incorrect report. Your customer and his / her partner are advised to provide only correct information and verify all the facts submitted by each other through appropriate techniques such as interview, psychological tests, certificate verification, document verification, experience verification, medical examination, physical verification, feedback from society etc before entering into any sort of relation including but not limited to marital relationship with each other or taking any actions based on Our report and / or Our advise / consultancy. Please also note that with respect to time, likes and dislikes may change and so the tentative score / match as reflected in Our report may change in future.

7.3.1.3 Please search for those customers who are interested in only on line questionnaire and report based Product or Service with no further advice or consultancy and also those who along with their partner meets the eligibility criteria as defined in section 2 of Terms of Use / Service Agreement

7.3.1.4 Please tell Your prospective customers who are interested to buy Our Product / Service, about the genuine advantages of buying that Product / Service through You. Some of the advantages are:

- You may offer them the respective Product / Service less than the MSP (maximum selling price). Selling price for Your customer for Our Product / Service is to be decided by You keeping in mind at what price We have offered You and what profit You want to make for selling one Product / Service. However, please keep in mind that You can’t offer any of Our Product / Service to Your customer at a MSP higher that what We offer to Our direct Customers through Our Website.

- You may give them personalized service such as help to login to Our site, understanding Our questionnaire etc (Please note that We strongly advice You not to fill their questionnaire or response at all).

- You may take payment from them as per Your own convenience / relation with them but if they come directly to Us, they have to always pay in advance (Please note that We advice you to take payment in advance only to avoid any payment problems).

- You may take payment from them in cash / cheque at their door step but for making payment to Us in cash or cheque, they may be required to visit Our Office / Center. 7.3.1.5 You should always reply truthfully to any query of both your prospective customer who is interested in buying Our Product / Service through You or Your existing Customer who has bought Our Product / Service through You. You are advised never to hide or lie anything from them. In case of any doubt, please call Our office / center and get clarification before committing anything to them.

7.3.1.6 Please tell your prospective customers about Your role as a bulk buyer as defined by Us under the heading of “Who is bulk buyer” as per section 6.4.1

7.3.1.7 Once You find any prospective customer and want to sell them any of Our Product / Service, tell them that the Owner and designer of these Product / Service is the proprietor of Simply Dhruv whose one unit is Partner for Life .in and about Your role as a seller who is not an employee or agent.

7.3.1.8 Once You find any prospective customer for Our Product / Service, show Your name and contact details to them, on Our Website www.partnerforlife.in as our authorized bulk buyer so that the Customer gets confidence in You. Please tell them that You as a bulk buyer is not authorized for a particular area / location. You are selling Our Product / Service in the capacity of an individual seller.

7.3.1.9 Once You find any prospective customer for Our Product / Service, be transparent and honest with them. Explain the online questionnaire and report based Product or Service to them with no further advice or consultancy in detail with merits and demerits both, so that customer shows genuine interest in Our Product / Service. Please make them aware about the section 1 i.e. “Risks involved in Product and / or Service offered by Partner for Life .in” before availing any Product and / or Service of Partner for Life .in

7.3.1.10 Once You find any prospective customer for Our Product / Service, please tell them that, We may call them on their phone number or write to them at their registered email ID for verifying their membership and their experience with You.

7.3.1.11 Once You find any prospective customer for Our Product / Service, please tell them that they shall not be eligible for any other promotional or discount schemes on Membership, in Our Website.

7.3.1.12 Once You find any prospective customer for Our Product / Service, please tell them that for buying Our Product / Service from You, Partner for Life .in or Simply Dhruv shall not give them any payment receipt or bill or receipt and the payment receipt to them shall be given only by You without mentioning Our name on the payment receipt.

7.3.1.13 Once you find any prospective customer for Our Product / Service, never commit / promise / assure such things or activities to them which are prohibited / restricted in Our Privacy Policy and Terms of Use / Service Agreement and Our Safety Tips.

7.3.1.14 Please tell Your prospective customer that Partner for Life .in on line questionnaire based product / service as per 6.2.1 can be only used when he / she and his / her partner both are ready to fill the questionnaire online (except for “What’s My Profile” which is not designed to find the match with partner and to be only filled by your customer) and are also ready to spare time for it. Take the consent (around 95% of the questionnaire is multiple choice type and they have to only tick at the appropriate option).

7.3.1.15 Please check that both Your customer and his / her Partner meet the eligibility criteria. You can find the eligibility criteria on the home page of Our Website and take the consent.

7.3.1.16 Please communicate to the customer that the questionnaire will be either in English or English / Hindi mix and take the consent accordingly.

7.3.1.17 Before selling any Product / Service You should be clear about all the steps Your customer and his / her partner has to perform after buying Product / Service from You. This will help You to guide Your customer in case of any doubt / difficulty. Please refer to the customer related steps in “Step by Step Approach” in home page of Our Website.

7.3.2 Steps after Selection of customer by You for Our Product / Service

In case Your customer needs any help at any step while filling the online questionnaire, You should help the customer but be cautious of the following:

7.3.2.1 Never enter password on behalf of any of Your customer in their membership login

7.3.2.2 Never note down any of Your customer password v 7.3.2.3 Never attempt to login into Your customer membership account using their password

7.3.2.4 Never ask for confidential details from Your customer which is related to financial transaction

7.3.2.5 Never fill any response of the questionnaire on behalf of Your customer until Your customer wants Your help to click the response as per his / her answer. You can only guide them in understanding a question but shall never suggest what should be their response

7.3.2.6 Never ask for the report from Your customer. In case customer requires any help after the generation of report, You should guide him / her to contact Our office directly. You should also communicate to him / her that this service is at a nominal additional fee with prior appointment in select cities of India

1st Step: Guide Your customer with the total process (from beginning to the generation of report). You may refer to “Step by Step Approach” given on the top page of Our Website.

2nd Step: Help your customer to register on Our website using promotional code obtained from You. If the Customer has already registered, You can guide him / her to use the promotional code in the payment section. By using Your supplied promotional code, customer is not required to pay us any fee and the questionnaire will be directly sent to your customer Login page.

Rest of the process is to be completed by Your customer. You should be in regular contact with Your customer to check whether he / she is facing any difficulty and guide him / her appropriately

7.4 Other Terms of Use for bulk buyer

As a bulk buyer You are like an independent sales person not working directly under Partner for Life .in but all Your customers buying Our Product / Service through You shall use Our Website for delivery of that particular Product / Service. In case of any trouble to Your customer using Our Website because of error on Your part, it may spoil Our market image and hence Partner of Life exercise full control on You as a bulk buyer. We may cancel Your membership without refund of unused subscription fee and / or take legal actions in the following circumstances:

a) If You sell any of Our Product / Service more than the MSP (maximum selling price) as listed on Our Website to any of Your customer buying Our Product / Service through You.

b) If You sell, deliver or commit to any of Your customer those Product / Service of Ours for which You are not eligible.

c) If You commit or talk to any of Your customer for any discount / refund / extra Service through Us without Our written consent.

d) If We receive any complaint regarding Your hostile behavior towards any of Your customer who becomes Our Member by buying Our Product / Service through You.

e) If We receive any complaint from any of Your customer buying Our Product / Service through You for not delivering them any of the commitment or agreed Service.

f) If You fail to give Your own Invoice to any of Your customer buying Our Product / service through You.

g) If You use Our Name or Logo in Your Payment receipt or any of Your document. We may give You promotional material but that promotional material is Our own design and Our Copyright.

h) For all Content and Products / Services offered by Partner for Life .in including but not limited to text, graphics, logos, questionnaire, images, audio clips, digital downloads, data compilations, format of report, videos and software etc. if You copy, translate, reproduce, incorporate, modify, publish, lecture, demonstrate, display or use any of the Content whether in hard form or electronic form including posting to any other website whether personal or commercial or teaching / training without the written permission of proprietor of Simply Dhruv whose one unit is Partner of Life and proprietor of Simply Dhruv whose one unit is Partner for Life .in.

i) If You also start giving advise / consultancy / training on any of Our Product or Service to anybody including Your customers without Our written authorization to You (as of now You are not authorized for this).

j) If You either give Your customer wrong or less Product / Service or cheat them in such a way that they can not Use Our Website for that particular Product / Service.

k) If at any stage We find Your dealing with Us and / or Your customer buying Our Product / Service through You as dishonest or not transparent or You don’t follow any part of section 7.3

l) If You enter into Customer’s login account who are buying Our Product / Service through You by unfair means.

m) If You ask the customer who is buying Our Product / Service through You to share very personal details with You which is a part of Our questionnaire or secret financial information.

n) If at any stage We find You defaming Our name or brand image.

o) If You use Partner for Life .in or Simply Dhruv name or logo or website or any content for any purpose without Our written permission.

p) If You don’t use Partner for Life .in name, Logo and don’t mention Our Website www.partnerforlife.in in any written promotion or advertisement to attract customers for buying Our Product / Service through You.

q) If You don’t use Partner for Life .in name in any verbal promotion or advertisement to attract customers for buying Our Product / Service through You.

r) If You use Partner for Life .in name or Logo or Website www.partnerforlife.in or You use Simply Dhruv name or Logo or website www.simplydhruv.com in any written promotion or advertisement to attract customers for buying those Product / Service which are not related to Partner for Life .in.

s) If You use Partner for Life .in name in any verbal promotion or advertisement to attract customers for buying those Product / Service which are not related to Partner for Life .in

t) If at any stage, You tell any of Your customer buying Our Product / Service through You either verbally or in writing that it is Your own design or creation or You are the owner or partner of Our Product / Service.

u) If at any stage, You tell any of Your customer buying Our Product / Service through You either verbally or in writing that it is this is not Our design or creation or We are not the Copyright owner for those Product / Service.

v) If at any stage, You tell any of Your customer buying Our Product / Service through You either verbally or in writing that it is this is designed or created by somebody else or somebody else is the designer or Copyright owner for those Product / Service.

w) If Your behavior towards Us is abusive, aggressive, unfair or violent.

x) If You fail to give Us the fee before the committed time.

y) If You rent / sell or loan the personal details of any of Your customer using Our Product / Service through You to any third party except in those circumstances which is required by the law enforcing agency.

z) If You violate any Privacy term as listed in Our Privacy Policy for any of Your customer using Our Product / Service through You and / or You yourself violate any of the condition or term as listed in Our Privacy Policy, Terms of Use / Service Agreement and Safety Tips as a bulk buyer to Our Product / Service.

8. Payments

Note- This section is applicable only to Our direct paid Member (including Members who are Our bulk buyer). It is not applicable when You buy the membership from bulk buyer as per section 6.4, where We are not responsible for providing You any payment receipt for Your payment to the bulk buyer. For membership purchased through bulk buyer, We recognize You only when You enter yourself as a Member using the promotional code supplied by the bulk buyer, after payment of fees to the bulk buyer and not to Us. Please talk to the bulk buyer for Your payment receipt before paying any fees to the bulk buyer and the payment receipt shall be directly given to You by the bulk buyer without any mention of Our name. Please read section 6.4 carefully and if You are not satisfied with the bulk buyer Service, please become Our direct Member using Our Website and make a direct payment of the fee to Us and take the Service from Us.

Important- Since Partner for Life .in is a unit of Simply Dhruv, You are required to pay all the fee with applicable taxes and surcharge (if any) in the name of “Simply Dhruv” which is payable at New Delhi, India. We shall issue all payment receipts or receipt from the name of “Simply Dhruv”. Any additional charges for any out of station payment in cash or out of station cheque processing fee or any transaction fee which you pay on account of online transfer, payment through credit card / debit card, or any other transaction fee borne by you, shall not be mentioned on Our payment receipt

8.1 Payment through online payment gate way using Partner for Life .in Website

Partner for Life .in does not have their own payment gate way and all the payment is made through a third party online payment gate way. This payment gate way shall only accept limited credit / debit cards and limited online transfer using internet banking facility. In case You are unable to pay Us using online payment gate way on Our Website, please contact Us on Our mentioned phone number available on Our Website and follow Our guidance to pay us through the offline (not using Our Website) payment mode as per section 8.2.

All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed between the User, the respective issuing Bank and the payment instrument issuing company. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed between the User and the respective Issuing Bank.

We use third party payment gate way and during the payment process, most of Your information which We captured during the free registration process including Your postal address shall be communicated to the payment gate way. However, no part of your response to the paid questionnaire is shared with the payment gateway.

Any payment made through payment gate way, except transaction fee, using Our Website directly goes to Partner for Life .in but in the bank account of Simply Dhruv because Partner of Life is a unit of Simply Dhruv. There might be some failure rate also while going through these payment gate way. Partner of Life is not responsible, if Your payment is debited using any of the online payment gate way using Our Website but is not credited (paid) to the account of Simply Dhruv whose unit is Partner for Life .in. We shall start our paid Product or Service to You only when the payment is reflected in Simply Dhruv account. Please also read Our section 18 for not accepting / declining anybody for becoming Our Customer.

While availing payment Gateway for making the payment on Our Website, kindly note that: We as a merchant shall be under no liability whatsoever with respect to any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by Us with our acquiring bank from time to time. We as a merchant shall also be under no liability whatsoever with respect to any loss or damage arising directly or indirectly out of the decline of any Transaction by payment gate way for any reason.

In case You pay any transaction fee over and above the MSP (maximum selling price) to online payment gateway while using credit card / debit card / net banking / any other media etc, this shall not be reflected in Your payment receipt issued by Us (see section 9) because this fee is not directly paid to Us.

If You have paid Us using payment section 8.1 and in case We have to pay any refund to You as per the part of this Agreement, We shall try to refund You using the same payment gate way. But if it is not possible due to any reasons (for payment made in Indian rupees), You shall receive a mail from Us at Your registered email ID, for providing us the relevant details for refund formalities. On receiving these details (such as Your account name, bank name, branch, account number, account type, IFSC code, MICR code communication address etc), refund shall be made within 30 days of receiving such details. Partner for Life .in is not responsible for any refund if You do not provide us these details or provide wrong account details or wrong communication address or wrong phone number or in case of mail delivery failure at Your registered / given email address.

Partner for Life .in is not at all responsible or liable for any refund either full or partial for a particular order or Product / Service if payment for that order or Product / Service is made in other than Indian currency using an International payment gate way such as PayPal and if there is no provision/ facility / denial in processing the refund or deduction of any transaction fee or otherwise by the payment gate way. For such cases, We shall communicate You to arrange the personal collection of refund from Our India office.

For more details related to refund please refer section 6.3.

Payment receipt to Customers using payment as per section 8.1 can be directly downloaded by You but after realization of Your payment in Our bank account, from Our Website by logging to Your account and downloading from the relevant section.

8.2 Offline payment or payment using online media but not using Partner for Life .in Website

This service is offered only to Indian Nationals and with our prior approval

8.2.1 Payment using online media but not using Our Website

Partner for Life .in is not responsible if Your payment is debited using any of online payment media selected by You but not credited (paid) in the account of Simply Dhruv whose unit is Partner for Life .in. We shall start our paid Product or Service to You only when the payment is reflected in Simply Dhruv account. Please also read Our section 18 for not accepting / declining anybody for becoming Our Customer. v Any transaction fee using online transfer using your credit card / debit card / net banking/ any other media etc shall be over and above MSP (maximum selling price) and shall be directly borne by You. Transaction fee paid on account of online payment mode shall not reflect in Your payment receipt issued by Us (see section 9) because this fee is not directly paid to Us.

If You have paid Us using payment section 8.2.1 and in case We have to pay any refund to You as per the part of this Agreement, refund shall be made in Indian Rupees only. For the refund, You shall receive a mail from Us at Your registered email ID, for providing us the relevant details for refund formalities. On receiving these details (such as Your account name, bank name, branch, account number, account type, IFSC code, MICR code communication address etc), refund shall be made within 30 days of receiving such details. Partner for Life .in is not responsible for any refund if You do not provide us these details or provide wrong account details or wrong communication address or wrong phone number or in case of mail delivery failure at Your registered/ given email address.

For more details related to refund please refer section 6.3.

Payment receipt to Customers using payment as per section 8.2.1 shall be issued only after realization of Your payment in Our bank account.

8.2.2 Payment made using media such as cheque / demand draft / cash

Payment through cheque or demand draft should be made in favor of Simply Dhruv and should be payable at New Delhi, India only.

We shall start our paid Product or Service to You only when the payment is reflected in Simply Dhruv account. Please also read Our section 18 for not accepting / declining anybody for becoming Our Customer.

We shall accept outstation cheque or draft from You when You pay Us the out of station bank clearance charges fees over and above the MSP to Us and that too with Our prior permission. In case We agree to accept payment by cheque or demand draft, please write Your name, Your phone number , Your registered email ID, Product Details and name of Our representative to whom You talked to for such cheque / draft on the back side of the cheque / draft.

If You have paid Us using payment section 8.2.2 and in case We have to pay any refund to You, as per the part of this Agreement, refund shall be made in Indian Rupees only. For the refund, You shall receive a mail from Us at Your registered email ID, for providing us the relevant details for refund formalities. On receiving these details (such as Your account name, bank name, branch, account number, account type, IFSC code, MICR code communication address etc), refund shall be made within 30 days of receipt of the details. Refund shall be made in Indian Rupees only. Partner for Life .in is not responsible for any refund if You do not provide us these details or provide wrong account details or wrong communication address or wrong phone number or in case of mail delivery failure at Your registered / given email address.

For more details related to refund please refer section 6.3.

Payment receipt to Customers using payment as per section 8.2.2 shall be issued only after realization of Your payment in Our bank account.

For cash related payment process, kindly contact our office on the number listed on our Website

9. Payment receipt and Tax invoice of Paid amount to Customer

Since Partner for Life .in is a unit of Simply Dhruv, You are required to pay all the fee with applicable taxes and surcharge (if any) in the name of Simply Dhruv, payable at Delhi, India. We shall issue all payment receipts or receipt from the name of Simply Dhruv. Any payment receipt shall not carry any details of fee which is not paid directly to Simply Dhruv such as but not limited to transaction fee using payment gate way (if any) for credit card / debit card / net banking, out station cheque, draft, out of station cash deposit, direct cash deposit to Our bank etc.

If You pay Us online through Our Website using any of the payment gate way and if You are recognized as Our Customer, payment receipt shall be automatically generated in Your login account on Our Website after realization of Your payment in Our bank account. You can download the payment receipt directly from Your online account on Our Website using Your paid membership login details. In case You do not find Your payment receipt in Your account on Our Website within 3 days of payment, You should bring it to Our notice by writing to Us at complaint@partnerforlife.in from Your registered email ID, with relevant details such as your name, age, registered email address, phone number, order number. We shall send the payment receipt by email to Your registered email ID with Us within 7 days of receiving such complaint. We shall not entertain any complaint for duplicate payment receipt after 15 days of your making payment to Us. We shall not be responsible for non receipt of payment receipt by You in case you have provided Us with a wrong email ID or have changed your registered email ID without informing Us.

Kindly provide the correct information of State / UT, Nationality, Pin code either on Our site or in Our forms or whenever We ask for it. For payment made at Our office, We shall give You hard copy of tax Payment receipt immediately on receipt of payment or on completion of services. For online payment against a service, soft copy of Your tax invoice shall be e-mailed on Your registered email ID on Our site on realization of Your payment in our account. For Indian Nationals tax invoice is based on the State / UT in your data filled by You on our site. For all Non Indians only IGST shall be applicable. We are not responsible for any tax errors because of wrong or no information of email ID, State / UT or Nationality or Pin code provided by You on Our site or in Our forms or on email reply or otherwise. Since We are dealing with end users hence Receiver / Customer GSTIN is shown as Not Applicable (NA) in the tax invoice.

In case, You do not get Your tax invoice in soft form, within 7 days of the on line payment or service, You should bring it to Our notice by writing to Us at complaint@partnerforlife.in with relevant details such as your name, age, registered email address, phone number, order number (if any) and details of payment . We shall re-send the soft copy of tax invoice by email to Your registered email ID with Us, within 3 days of receiving such complaint. We shall not entertain any complaint for again sending the payment invoice after 10 days of your making payment to Us or availing service from Us. We shall not be responsible for non receipt of payment receipt or tax invoice to You in case You have provided Us wrong email ID or have changed Your registered email ID without informing Us.

If You buy any Product or Service directly from bulk buyer as per section 6.4, Partner for Life .in or Simply Dhruv shall not issue any payment receipt to You. In such a case, You should take payment receipt directly from the bulk buyer and this should be discussed with the bulk buyer before making any payment to him/ her. If the bulk buyer is not ready to give You a payment receipt, You should not buy any Product / Service from bulk buyer, instead You should buy it directly from Us. You may also bring this to Our notice with Your name, registered email address (if any), phone number, bulk buyer name, bulk buyer phone number or email ID by writing to us at complaint@partnerforlife.in so that We can take appropriate actions against that bulk buyer, in the interest of others in future.

10. Non commercial use by Members

Partner for Life .in Website is for the personal use of Members only and may not be used in connection with any commercial endeavors. This includes providing links to other websites, whether deemed competitive to Partner for Life .in or otherwise. Organizations, companies, and / or businesses cannot become Members of Partner for Life .in without prior written authorized consent from the Proprietor of Partner for Life .in and should not use the Partner for Life .in Product or Service or Website for any purpose. Illegal and / or unauthorized uses of the Website, including unauthorized framing of or linking to the Website will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.

11. Other Terms of Use by Members

11.1 Partner for Life .in reserves the right in its sole discretion to review the activity & status of each account & block the account of a Member based on such review.

11.2 You hereby confirm that as on date of this registration, You do not have any objection to receiving emails, messages and phone calls from Partner for Life .in and members of Partner for Life .in as long as You are a registered Member. This consent shall supersede any preferences set by You or registration done with the Do Not Disturb (DND Register) / National Customer Preference Register (NCPR). This consent extends to emails, messages or calls relating but not limited to phone number verification, the provision of advertising service, enquiries, bulk buyer verification, Service and promotions.

11.3. You also unconditionally agree to indemnify Partner for Life .in against all losses, damages, penalties, costs or consequences whether direct or indirect, that may arise out of any breach or violation of the aforesaid representation, commitment and undertaking.

11.4 When You visit Partner for Life .in Website or send e-mails to Us, You are communicating with Us electronically. You consent to receive communications from Us electronically. We will communicate with You by e-mail or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that We provide to You electronically satisfy any legal requirement

11.5 Multiple profiles of the same person are not allowed on Partner for Life .in. Partner for Life .in reserves the right to deactivate all multiple profiles without any refund of subscription fees.

11.6 You will not transmit any chain letters or junk email to other Partner for Life .in Members. Although Partner for Life .in cannot monitor the conduct of its Members off the Partner for Life .in Website, it is also a violation of these rules to use any information obtained from other Members in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent.

11.7 In order to protect Partner for Life .in and / or our Members from any abuse / misuse, Partner for Life .in reserves the right to take appropriate steps as it deems appropriate in its sole discretion in order to protect interest of other Members or public in general.

11.8 You cannot use any automated processes, including IRC Bots, EXE's, CGI or any other programs / scripts to view Content on or communicate / contact / respond / interact with Partner for Life .in and / or its members.

11.9 Partner for Life .in reserves the right to screen communications / advertisements that You may send to other Member(s) or public in general using our Website and also regulate the same by deleting unwarranted / obscene communications / advertisements at any time at its sole discretion without prior notice to any Member.

11.10 Partner for Life .in Website Members are expected to exercise simple precautions for their privacy and safety. A suggestive guideline of such precaution is enlisted under “Security Tips”. By becoming a Member You hereby agree to abide and adhere to the said Tips.

11.11 Partner for Life .in Members who subscribe to Our paid Products or Services hereby, unconditionally and irrevocably confirm that You have read all terms and conditions of this Agreement and agree to abide by them.

12. Proprietary Rights in Content on Partner for Life .in and it’s Service

Except for the information, which is posted by the Member, Partner for Life .in owns and retains the proprietary rights of it’s Website and the Product / Service. The Website contains the Copyrighted material, trademarks, and other proprietary information of Partner for Life .in and its licensors whether registered or not. Except for that information which is in the public domain such as Member profile or for which written permission has been obtained from the Proprietor (owner) of Simply Dhruv whose one unit is Simply Dhruv, You cannot copy, translate, modify, publish, transmit, distribute, perform, display, lecture others, train others or use or sell any such proprietary information. Any such act or an attempted act on Your part shall constitute a violation of this Agreement and Your membership is liable to be terminated forthwith by Partner for Life .in without refund of any of your unused Subscription fees. We also reserve our right to take legal action (civil and / or criminal) wherever applicable for any violations.

13. Information Posted on Our Website. You understand and agree that Partner for Life .in may delete any listing, content, information, data, personal information, filled questionnaire, report, communication, photos or profiles (collectively, "Information") that in the sole judgment of Partner for Life .in violate this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of either Partner for Life .in and/ or its Members. 13.1 With respect to the Information You submit or make available for inclusion on publicly accessible areas of Our Website including but not limited to Your contact details, You hereby unconditionally and irrevocably grant to Partner for Life .in the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Information on the Website and to Partner for Life .in members from time to time. 13.2 You shall use the Services only to find the tentative match of Your like / interest or to analyze conflict issues with Your Partner. You may also promote your profile and reach out to other Members. You understand and hereby agree that all information, data, text, photographs, graphics, communications, tags, or other Information whether publicly posted or privately transmitted or otherwise made available to Partner for Life .in or its Members, is the sole responsibility of the person from whom such Information originated and shall be at the Member's / person's sole risks and consequences. This means that You and not Partner for Life .in are solely responsible for all Information that You upload, post, email, transmit or otherwise make available via the Service. Partner for Life .in does not control the Information posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such information. Under no circumstances will Partner for Life .in can be liable in any way for any Information, including, but not limited to, any errors, hiding or omissions in any Information, or any loss or damage of any kind incurred as a result of the use of any information posted, emailed, transmitted or otherwise made available via the Service. Partner for Life .in reserves the right to verify the authenticity of information posted on Our Website. In exercising this right, Partner for Life .in may ask You and / or Your Partner to provide any documentary or other form of evidence supporting the information You post on Our Website. If You and / or Your Partner fail to produce such evidence, Partner for Life .in may, in its sole discretion, terminate your Membership without a refund.

13.3 By posting information / advertising to any public area of Partner for Life .in, You automatically grant, and You represent and warrant that You have the right to grant, to Partner for Life .in, and other Partner for Life .in Members, an irrevocable, perpetual, non-exclusive, fully-paid, worldwide license to use, copy, perform, display, and distribute such Information and to prepare derivative works of, or incorporate into other works, such Information, and to grant and authorize sublicenses of the foregoing.

13.4 The following is an indicative list of the kind of Information that is illegal or prohibited on Our Website. Partner for Life .in will investigate and take appropriate legal action in its sole discretion against anyone who violates this Agreement, including without limitation, removing the offending communication / Information from the Service and terminating the Membership of such violators without a refund. Illegal and prohibitive Information includes Information which:

13.4.1 is blatantly offensive to the community, such as Information that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual

13.4.2 Harasses or advocates harassment of another person

13.4.3 Involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming"

13.4.4 Promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous

13.4.5 Promotes an illegal or unauthorized copy of another person's Copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files

13.4.6 Contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page)

13.4.7 Displays pornographic or sexually explicit material of any kind

13.4.8 Provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18 other than his / her legal parents

13.4.9 Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses

13.4.10 solicits passwords or personal identifying information for commercial or unlawful purposes from other users and

13.4.11 engages in commercial activities and / or sales without our prior written consent

13.4.12 authorizes or assign or transfer others to use membership on his / her

You must use the Partner for Life .in Service in a manner consistent with any and all applicable local, state, and federal laws, rules and regulations.

14. Copyright Policy

All Content included on Partner for Life .in Website, such as but not limited to text, graphics, logos, questionnaire, images, audio clips, digital downloads, data compilations, format of report, videos and software, is the property of proprietor of Simply Dhruv whose one unit is Partner for Life .in and all Content is protected by the Indian Copyright Act. The proprietor of Simply Dhruv, whose one unit is Partner for Life .in, reserves all rights including the Copyright. There are some famous quotations listed on Our Website which is not Our Copyright and are displayed in good faith to promote the originator and its quotation. Wherever We could find the source of its origin We have specified the name along with the quote. In case the quotation is yours and You want us to remove it from Our Website, please write to Us at complaint@partnerforlife.in with Your name, contact details and evidence and We shall remove the same from Our Website, after verification of Your evidence in support of quotation. Partner for Life .in makes reasonable efforts to include accurate information on the Website. Partner for Life .in makes no representations, warranties or assurances as to the accuracy, currency or completeness of the information provided.

Partner for Life .in grants You a limited access to make personal use of Our Website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the proprietor of Simply Dhruv whose one unit is Partner for Life .in. This Website or any portion of this Website or any Content such as questionnaire, text, format of report, data compilation, software etc cannot be reproduced, translated, duplicated, copied, sold, resold, modified or otherwise used for any personal or commercial purpose without express written consent of the proprietor of Simply Dhruv whose one unit is Partner for Life .in. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, and questionnaire, format of report, page layout, or form) of Partner for Life .in and our affiliates without express written consent of proprietor of Simply Dhruv, whose one unit is Partner for Life .in. You may not use any Meta tags or any other "hidden text" utilizing Partner for Life .in name or trademarks without the express written consent of proprietor of Simply Dhruv whose one unit is Partner for Life .in. Any unauthorized use terminates the permission granted by Partner for Life .in. You may not use any Partner for Life .in logo or other proprietary graphic, questionnaire, text, report or trademark as part of the link without express written consent of the proprietor of Simply Dhruv whose one unit is Partner for Life .in.

Please note that All the Products / Services offered by Partner for Life .in are purely based on sharp observation / analytical skills, creative thinking, personal logics, hard work and personal life experiences of the Proprietor (owner) of Simply Dhruv, whose one unit is Partner for Life .in. The proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in is the original designer of all these Products and Services. All these Products and Service have high creativity and a high emotional and commercial value which only the proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in and his family can estimate. The proprietor of Simply Dhruv whose one unit is Partner for Life .in reserves all rights including the Copyright of all the Products / Service offered by Partner for Life .in

For all the Content and Products / Services offered by Partner for Life .in copy, translation, reproduction, incorporation, modification, publication, lecture, demonstration, display or any other use of Content whether in hard form or electronic form including posting to any other website whether personal or commercial or teaching / training by any User or anybody else is strictly prohibited without the written permission of the proprietor of Simply Dhruv, whose one unit is Partner of Life. The proprietor of Simply Dhruv whose one unit is Partner for Life .in reserves all rights including the Copyright and in case of any non compliance, User i.e. You are liable for legal prosecution and payment for emotional, commercial and innovative damages. For all the Products / Services offered by Partner for Life .in, User include but not limited to, Our Website users, Members, paid Members, bulk buyers, visitors, suppliers, Customers, clients, competitors, general public, business partners, financial, legal or technical advisors, programmers, website promoters, website designers, service providers and employees.

Copyright Infringement

You cannot post, distribute, use or reproduce in any way any Copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

Partner for Life .in may, remove, or disable access to, material on the Web site that infringes the rights of others, under specific circumstances and at its discretion.

Without limiting the foregoing, if You believe that Your work has been copied and posted on the Partner for Life .in Website in a way that constitutes Copyright infringement, please provide Us with the following information:

an electronic or physical signature of the person authorized to act on behalf of the owner of the Copyright interest

a description of the Copyrighted work that You claim has been infringed

a description of where the material that You claim is infringing, is located on Our Website

your address, telephone number, and email address

a written statement by You that You have a good faith belief that the disputed use is not authorized by the Copyright owner, its agent, or the law

a statement by You, made under penalty of perjury, that the above information in Your Notice is accurate and that You are the Copyright owner or authorized to act on the Copyright owner's behalf

Information regarding Copyright infringement can be sent to us in writing at complaint@partnerforlife.in

15. Member Disputes

As Partner for Life .in is acting only as a facilitator and providing You a platform on Our Website, You are solely responsible for Your direct as well as indirect interactions with Your Partner or other Partner for Life .in Members. You are solely responsible for Your advertisement / information /communications with Your Partner or other Partner for Life .in Members. Partner for Life .in reserves the right, but has no obligation, to monitor the disputes between You and / or Your Partner and / or other Members. Partner for Life .in also reserves the right to take appropriate action against the errant Members. However, Partner for Life .in is not obliged to share such action with other Members, including complainants and their Partners. Partner for Life .in expressly disclaims any responsibility or liability for any transactions or interactions between the Members inter-se.

16. Privacy Policy

Use of Partner for Life .in Site and / or Partner for Life .in Service is governed by Our Privacy Policy. Please read and comprehend Our Privacy Policy, which also governs Your visit to Partner for Life .in to understand Our practices.

17. Disclaimers & No Warranties

17.1 Partner for Life .in is based in India. Partner for Life .in makes no claims that the Content is appropriate or may be down loaded outside India. Access to the Content may not be legal by certain persons or in certain countries. If You and / or Your Partner access the Web site outside India, You and / or Your Partner may do so at Your own risk and are responsible for compliance with the laws of your jurisdiction.

17.2 If You are looking for someone, suitable for marriage using Our Service, Our Service generally starts only after You have short listed somebody based on his / her physical appearance, religion, status, profession, qualification, income etc using media such as personal friendship with that person or reference from relative / friend / neighbor / priest / well wisher / matrimonial sites etc.

17.3 Partner for Life .in is not responsible for any incorrect or inaccurate Information / listing posted on the Website or in connection with the Partner for Life .in Service, whether caused by Users, Members, their Partners or by any of the equipment or programming associated with or utilized in the Service, nor for the conduct of any User and / or Member of the Partner for Life .in Service whether online or offline

17.4 Partner for Life .in assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User and / or Member communications or any communications by Partner for Life .in to its Members

17.5 Partner for Life .in assumes no responsibility for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any web site, server under maintenance or combination thereof, including injury or damage to Users and / or Members or to any other person's computer related to or resulting and / or in connection with the Partner for Life .in Service

17.6 Partner for Life .in assumes no responsibility for any loss or damage resulting from anyone's use of Our Website or the Service and / or any Information posted on the Partner for Life .in Website or transmitted to Partner for Life .in Members

17.7 All of the Products / Services offered by Partner for Life .in are purely based on sharp observation / analytical skills, creative thinking, personal logics and personal life experience of Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in with almost no involvement of any scientific, medical, religious, spiritual, mythological theory or any other theory, astrology, scientific evidence or literature. Consultancy and advice related Products / Services of Partner for Life .in are based on personal life experiences during interaction with people & society, great observation skills, learning from personal life and creative thinking of Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in and does not claim any professional, spiritual, religious, legal or medical qualification or any sort of certification. For Product or Service related to training, Partner for Life .in doesn’t carry any certification for training or coaching. It is mostly based on practical experience of Our trainers in industry / training in general to people. You should consider this as a big risk before entering into business / commercial / personal dealing with Us.

17.8 We would like to caution You and Your partner that most of the Partner for Life .in Products / Services work on the basis of the information submitted by You and / or Your Partner and the output is summarized considering that the information provided (input) is true, honest and accurate, including the information provided during registration by Your family, friends, relatives on Your behalf under your express consent. Partner for Life .in is under no obligation to verify the accuracy or genuineness of the information submitted by You or Your Partner. Since the output of Our Product and / or Service depends on the correctness of the information provided by You and Your Partner, any wrong / false information may not give you the correct report. We therefore recommend that You and Your Partner provide only the true and correct facts in the questionnaires.

17.9 Those who want to use Partner for Life. In products / services for deciding whom to marry or for finding cause of conflict in married life, may note that all profiles are equal but it depends on what profile an individual would like to see in his / her spouse. It is possible that you like a homely profile and your partner may prefer a modern profile. Score or match is purely tentative and indicative. Report is very useful to see and analyze your each expectation vs. partner’s commitment or liking and same way partner’s each expectation vs. your commitment and liking. Such detailed analysis is presently not available in most of the products in the market. If you want to decide to get married to a particular partner based on the report, we advise and recommend that you and your partner should ensure that the commitment and match of your respective critical parameters is high. Partner for Life .in is under no obligation to verify the accuracy or genuineness of the information submitted by You or Your Partner. Since the output of Our Product and / or Service depends on the correctness of the information provided by You and Your Partner, any wrong / false information may give you an incorrect report. You and Your Partner are advised to provide only correct information and verify all the facts submitted by each other through appropriate techniques such as interview, psychological tests, certificate verification, document verification, experience verification, medical examination, physical verification, feedback from society etc before entering into any sort of relation including but not limited to marital relationship with each other or taking any actions based on Our report and / or Our advise / consultancy. Please also note that with respect to time, likes and dislikes may change and so the tentative score / match as reflected in Our report may change in future.

17.10 Our report doesn’t give any certificate / character certificate to anybody. The score or match as reflected in the report including “Rishton ki Anubhuti score” is purely indicative with no scientific, religious, spiritual, mythological, medical, astrological, literature theory or proof. The Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in is not responsible for the results in present or future. The questionnaire, format of report and arithmetic formulas or logic on how to arrive at score or match in the report is pure secrets of the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in and shall not be shared with You or Your Partner or any of Your representative or to any third party or anybody else without the written consent of proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in. The match indicated in the report is based on very basic calculations on the information provided by You and Your Partner and these calculations are based on basic intellect of proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in

17.11 The exchange of information between Member and their Partners through or by Partner for Life .in is only a very preliminary and tentative match of liking / interest based on information received and can’t be claimed as perfect match of compatibility. Partner for Life .in shall not be responsible for any loss, dispute or damage to any individual arising out of, or subsequent to, any relations (including but not limited to matrimonial relations) established pursuant to the use of Partner for Life .in Product / Service

17.12 Partner for Life .in does not assume any responsibility or liability for any illegal Information or content posted on Our Website by any Members or their Partners, Users or any third party

17.13 All liability, whether civil or criminal arising out of any Information or content that is Posted on the Site will be of that Member / User / third party who has Posted such Information or content and Partner for Life .in reserves its right to claim damages from such Member / User / third party that it may suffer as a result of such Content Posted on the Site. Partner for Life .in does not claim ownership of Information or content You submit or make available for inclusion on the Service

17.14 Partner for Life .in on line questionnaire based product / service can be used only when both, You and Your partner are ready to fill the questionnaire online (except for “What’s My Profile” which is not designed to find the match with partner and is to be only filled by you) and are also ready to spare time for it. Please confirm your partner’s willingness to fill the questionnaire before buying Our online Product / Service. If You and / Or Your Partner doesn’t completely fill and lock the questionnaire within a stipulated time as per the validity of a particular Product, Your service shall be considered completed without any extension of validity of the product or return of payment

17.15 The questionnaire is available only in English. However, at some specific places, the questionnaire is also available in Hindi, where You and / or Partner can select the answers in Hindi. However, You cannot write anything in Hindi. We have selected common man English or Hindi and have tried to use simple words. Please note that We are not language experts and We are not responsible for any grammatical mistake, spelling mistake or any other mistake in the Language. We are also not responsible for the wrong interpretation of the questionnaire by You or Your Partner

17.16 We have tried to ensure that our questions or queries asked in online questionnaire or login process doesn’t hurt the sentiments of any person, religion, caste, sex, community, state, country or anybody. Any error in Our questionnaire is totally unintentional. Questions are designed with a positive intention so that two persons (initiator and his / her partner) who want to get married or who are already married can ask personal queries to each other freely. As a security feature, partner can be connected online to the initiator only when the initiator provides him / her a unique partner code. There are some questions which are not suitable for children below the age of 18 years, but we feel these questions are necessary for those who want to get married or are already married. As a precaution, We allow membership only to people who have attained 18 years of age. We believe that the information about the age is provided correctly by the user and in case of any incorrect information by the User, User is directly responsible for the same.

17.17 All Products / Services and Content offered by Partner for Life .in are the design and property of the proprietor of Simply Dhruv whose one unit is Partner for Life .in and these are protected by the Indian Copyright act. The proprietor of Simply Dhruv whose one unit is Partner for Life .in reserves all rights, including the Copyright. Without limiting the foregoing, if You believe that Your work has been copied and posted on the Partner for Life .in Website in a way that constitutes Copyright infringement, please write to Us at complaint@partnerforlife.in and provide us necessary details. Please refer to section 14 i.e. Copyright Policy in Our document Terms of Use / Service agreement for more details

17.18 No Warranties: The Partner for Life .in Website, Content and the Services are provided on “AS-IS" basis. Simply Dhruv whose one unit is Partner for Life .in & Partner for Life .in and its associates, to the fullest extent permitted by law, disclaim all warranties, either expressed or implied, statutory or otherwise, including but not limited to warranties of Title, fitness for a particular purpose, merchantability and non-infringement of propitiatory or third party rights. Simply Dhruv whose one unit is Partner for Life .in & Partner for Life and its associates make no warranties of representations about the accuracy, reliability, results, completeness, current ness or timeliness of questionnaire, report, Content, or other communications provided on or through the use of the Web site or by the Partner for Life .in.

The Partner for Life .in does not warrant that the Web site will operate error- free or that the Web site or its server is free of computer viruses or other harmful items. If Your use of the Partner for Life .in Web site or the Content, results in the need for servicing or replacing equipment or data, Partner for Life .in is not responsible for the same and shall not be liable for those costs.

Some of the Information or content on the Web Site is provided by third parties and Partner for Life .in shall not be held responsible for the information or content supplied by any such third party

18. Right to choose our Member or Customer

As We give You a right to choose Our Product / Services , You also give Us the right to choose our Member or Customer. If for any reason We do not want to serve You at any stage even if You have not breached any other condition of this Agreement, We may do so without assigning any reason. If You have paid any fees to Us, We are only liable to return the amount as per the limitation of liability section as explained in section 19. Refund shall be made in Indian Rupees only. For the refund, You shall receive a mail from Us at Your registered email ID, for providing us the relevant details for refund formalities. On receiving these details (such as account name, bank name, branch, account number, account type, IFSC code, communication address), refund shall be made within 30 days of receiving such details. Partner for Life .in is not responsible for any refund if You do not provide us these details or provide wrong account details or wrong communication address or wrong phone number or in case of mail delivery failure at Your registered / given email address.

19. Limitation of Liability

Your use of Partner for Life .in Web site is at Your own risk. If You are dissatisfied with any of the Content or other materials on the Web site or with this Agreement, or other Partner for Life .in terms and policies, Your sole remedy is to discontinue the use of Partner for Life .in Website.

In no event shall Simply Dhruv whose one unit is Partner for Life .in and Partner for Life .in or its associates be liable to You, Your Partner or any third party for any damages whatsoever (including, without limitation, direct, indirect, incidental, consequential, personal injury / wrongful death, special , exemplary ,special or punitive damages, including also lost profits arising from Your use or inability to use Our Website or the Partner for Life .in Product and / or Service, Content, whether based on warranty, contract, tort or any other legal theory, and whether or not the Partner for Life .in has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, Partner for Life .in liability to You for any cause whatsoever, and regardless of the form of the action, will at all times be maximum limited to the amount paid, if any, by you to Partner for Life .in, for the particular Product or Service during the term of its validity for Your membership.

20. Dispute Resolution

All Disputes and Differences whatsoever arising out or in relation to this subscription order / contract or order of Service shall be referred for resolution to a sole arbitrator, so appointed by Partner for Life .in at its sole discretion. The said Arbitration shall be conducted in terms of the Arbitration and Conciliation Act of India together with all statutory amendments made thereto. The Award made in pursuance thereof shall be final and binding on all the parties. The seat and venue of Arbitration shall be New Delhi and shall be governed by the Applicable laws of India. This Agreement shall be subject to the jurisdiction of the appropriate courts of New Delhi, India only.

If any provision of this Agreement is found to be invalid by any court of India having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term. Except as expressly provided in a particular "legal notice" on the Web site, this Agreement constitutes the entire Agreement between You, Your Partner and Partner for Life .in with respect to the use of the Web site.

21. Indemnity

You agree to defend, indemnify and hold Partner for Life .in, its subsidiaries, affiliates, officers, advisors, consultants, trainers, directors, promoters, proprietor, agents, Simply Dhruv and other Partners and employees, harmless from any loss, liability, claim or demand, including reasonable legal, accounting or attorney's fees, made by any third party due to or arising out of You and / or Your Partner use of the Website or Service in violation of this Agreement and / or arising from a breach of these Terms of Use and / or any breach of Your representations and warranties set forth above and / or any fraudulent act on Your part.

22. Match of Compatibility or match of interest / like with Your Partner as indicated in Our report as per 6.2.1.4

The score or match as reflected in the report including “Rishton ki Anubhuti score” is purely indicative with no scientific, religious, spiritual, mythological, medical, astrological, literature theory or proof. The Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in is not responsible for the results in present or future. The questionnaire, format of report and arithmetic formulas or logic on how to arrive at score or match in the report is pure secrets of the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in and shall not be shared with You or Your Partner or any of Your representative or to any third party or anybody else without the written consent of proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in. The match indicated in the report is based on very basic calculations on the information provided by You and Your Partner and these calculations are based on the basic intellect of the proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in

You and Your Partner are advised to verify all the facts submitted by each other through appropriate technique such as interview, psychological tests, certificate verification, document verification, experience verification, medical examination, physical verification, feedback from society etc before entering into any sort of relation with each other or taking any actions based on Our report and / or Our advise / consultancy. You and / or Your Partner are also advised to take different opinions from reliable and relevant sources such as doctors, psychiatrist, qualified professionals, trustworthy persons etc before taking any action based on of Our advise / consultancy. Please also note that with respect to time, likes and dislikes for you and your partner may change and so the tentative score / match as reflected in Our report may change in future.

Note - In case of any dispute between Partner for Life .in and any party, Partner for Life .in or the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in, is only bound to share the broad concept without any technical / arithmetic / logical details in front of only court of law as per the jurisdiction of New Delhi. Please also refer section 20 of this Agreement for dispute resolution. In the event of death of the Proprietor (owner) of Simply Dhruv whose one unit is Partner for Life .in, his legal successor (as of now his wife) will automatically have all the rights as being now enjoyed by him unless through written affidavit or some written legal document, he gives this right to somebody else before his death.

23. Changes to the Terms of Use / Service Agreement (“Agreement”)

We may change this Agreement from time to time to incorporate necessary future changes. We may change this Agreement from time to time based on Your comments or as a result of a change of policy in Our Company.

With effect from the future, Partner for Life .in reserves the right to change this Terms of Use / Service Agreement from time to time. When We do so, We will also revise the “Date of Updation” date at the top of this Agreement. For material changes to this Agreement, We shall notify by placing a notice on Our Web Site.

24. Other

Partner for Life .in is based in the India. Partner for Life .in makes no claim that our Content is appropriate or may be downloaded outside India. Access to the Content may not be legal by certain persons or in certain countries. If you and / or your partner access the Web site outside India, you and / or your Partner may do so at your own risk and are responsible for the compliance to the laws of your jurisdiction.

By becoming a Member of the Partner for Life .in Website or its Service, You agree to receive certain specific emails from Partner for Life .in and / or its group sites. You can unsubscribe to these emails at any time, quickly and easily, by clicking on the unsubscribe link enclosed in the mail. This Agreement, accepted upon use of the Website and further affirmed by becoming a Member of the Partner for Life .in service, contains the entire agreement between You and Partner for Life .in regarding the use of Our Website and / or the Product / Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

By becoming a member of Partner for Life .in and / or using the Product and / or Services of Our Website, You unconditionally and irrevocably confirm that You have read and understood the above provisions and agree to abide by them.

In the event you have any grievance related to the processing of information provided by You, You may write to us at complaint@partnerforlife.in with relevant details such as Your Name, membership Number / code, registered email ID, phone number etc.

If you have any questions regarding this Service Agreement, you may please contact by writing to Us at info@partnerforlife.in. with the relevant details such as Your Name, phone number etc.

- End of document “Terms of Use / Service Agreement” -